Florists >Fair Oaks Boulevard Nursery and Florist
Knowledgeable master gardeners on staff- beautiful setting- great selection. Sincerely Ellie
Outrageously bad customer service and owner attitude. I bought a fountain ($1299) from this nursery after specifically asking about delivery services.All I was told was that it is free local delivery. When the product had to be delivered, they only wanted to leave the product outside and not bring it into the foyer of my house(1st floor).They said that they would charge $100 for that service and that I should have mentioned this at the time of sale.I told them that I was not informed of this clause when I specifically asked about the delivery service.Even so Quentin(the person who spoke with me over the phone) kept saying that it was my fault.Then I asked for the product to be returned to the store and either a refund be made or I would find other means of delivery since I did not agree to pay $100.He refused this request and instructed the driver to leave the product outside on my property against my explicit wishes.I have never known such customer service.Neither did they refund my money nor did they treat this issue with respect and courtesy.There was nothing in writing about all these terms and conditions when I made the purchase and the way they dumped it on my property is shocking. Then when i spoke to the owner Debbie, she screamed at me on the phone and said that it was my loss and that I blew it. In such a struggling economy, businesses with bad customer service should be shut down.
Actual facts: customer was sold an outdoor, heavy concrete waterfall pond with seating. She was told that delivery was included but only on a pallet to curbside. She was shown the actual fountain she was getting on it's pallet. When the delivery man got there she told him to bring it inside the house! He did not have the ability to do that & told here it was a curbside drop off. She screamed at him & belittled him for not bringing more people so he could bring it inside. She threatened to call the sheriff if he didn't do as she was demanding. She threatened to write bad reviews if we didn't bring the fountain inside her house. We offered to at another date for $100 to cover the cost of labor but she wouldn't have it. Long embarrassing story short, she tried to get American Express to reverse to charge but after hearing our side of the matter ruled in our favor.
Add a touch of the exotic to your wedding..
The Blooming Facts
A shop specializing in colorful, natural-looking wildflower arrangements, antique-style looks and exotic creations. Options include greenery arches for indoor or outdoor ceremonies, as well as bouquets and boutonnieres trimmed in trailing ivy. Not always considered for weddings due to their fondness for exotic flowers--hydrangea, Ecuadorian roses and tulips, which can be pricey--the nursery hopes to expand their wedding business.
The Petal Pushers
Located at the back of Fair Oaks Nursery's posh gift shop, the florist's counter is surrounded by rolls of ribbon and hanging bunches of dried flowers. Undoubtedly one of the most expensive nurseries in the area, but with a devoted upscale clientele and reputation for very creative and imaginative floral design.
Getting to the Roots
Not cheap. Prices vary, but figure $85-$200 for a bridal bouquet; $45-$100 for attendants; $18 per corsage.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Fair Oaks Boulevard Nursery and Florist on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.