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Bob The Locksmith

3037 Grass Valley Hwy, Auburn, CA | Map it  

95602 38.942400 -121.097400

(530) 885-1551

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Reviews for Bob The Locksmith

Aufinger

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 3 months ago
5.0
February 01, 2012

Excellent Work. Bob the Locksmith has been doing work for major companies and homeowners here in the foothills for many years. I personally have spoken to many satisfied customers. Every service company comes across people that are never satisfied. That is what it sounds like is happening with the bad reviews here. In fact they sound like they are from the same individual.

Bob is conscientious individual who cares about the work he does. He has done great work for me over the 17 years I have been in Auburn!

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Foothills Consumer

Member since Dec, 2011 View Profile
2Reviews
0Photos
Joined 5 months ago
1.0
December 16, 2011

SAVE YOURSELF TROUBLE & ANGUISH - FIND ANOTHER LOCKSMITH. I requested two keys be made from a lock I left with Bob. I requested it within two days and asked that he call when they were finished, if earlier. By Friday I hadn't received a call and so I called him and he said he had been out of town all week and that he would do it over the weekend. I am still waiting to get my lock back.

If you need the key with a specific time frame - don't call Bob. Don't expect a call from him either.

Bob is not service-oriented.

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foothillresident

Member since Jun, 2011 View Profile
1Review
0Photos
Joined 11 months ago
1.0
June 08, 2011

DO NOT USE BOB. None of the locks Bob rekeyed operate properly. Several will not work with several of the keys Bob made. I have called him back twice. The first time he did not show up until I found myself locked out, the second time - well I am still waiting for a call back. Locks like I will need to take by business elsewhere and spend more dollars. Don't make the same mistake I made.

Foothill Resident

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poshtots

Member since Aug, 2010 View Profile
1Review
0Photos
Joined 2 years ago
5.0
August 02, 2010

Bob the Locksmith is the VERY BEST!. Bob has rekeyed my rental houses and copied keys for me many times over the years. I got locked out of my car once and he quickly came and unlocked the car door- my car locks malfunctioned and my young son was locked in the car- Bob was there within minutes and got the doors opened. I will never forget what he did for us. He is the VERY BEST! When ever we need a locksmith, Bob is always the one we call. We have been devoted and happy customers for the past 10 years.

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dave6273

Member since Jul, 2008 View Profile
3Reviews
0Photos
Joined 4 years ago
1.0
March 03, 2010

This place highjacks your keys. Save yourself a lot of pain and don't go to this locksmith. I have brought a couple of keys here and I told them to call me when they are done. A couple weeks go by and I hear nothing. So I call and no one ever answers the phone!!!! They are a family fun business and I understand that but if you cannot be there then don't take on a job you can't finish. So I finally got in contact with them and they haven't even started on my keys. This happened a couple times and I let the first time go. Basically I felt like I couldn't get to my keys and they were holding them ransom...

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