fraud, don't go here. Worst salon ever. I canceled my account and they still charged me for their services 2 months after my account was said to be inactive. They are rude and they don't care about their customers at all, plus they are so dirty and trashy on the inside. They are so deceitful and they take advantage of their customers just to make an extra few bucks. I was a customer of California sun for years but switched because Amazing tans was closer. Now I'm going back to California Sun because they are so much more professional and they aren't trashy, rude, or deceitful to their customers.
Rubbish service, know-nothings.
I signed up for a 6 month service.
At the end of those 6 months, I went in to close my account and was told that IT WASN'T POSSIBLE. I CAN'T CANCEL, I had to put in a NOTICE OF CANCELLATION.
Which I did.
I then called my bank and told them to stop payments towards Amazing Tans.
I then receive a call stating that since my last month's fees didn't go through, my cancellation couldn't go through.
Does this sound like a pile of ridiculousness or what?
Yes, I just called my lawyer.
On top of that, I got different information from the girls working there on the different services and products and was always being pushed to buy some other crap I didn't need or want.
If you're not concerned about being overcharged and are fine being treated like an idiot, go crazy.
Don't care about customer satisfaction.
I was very happy with this salon, it was clean and friendly. But they were always pushing their lotions saying that they will improve my tan and make me tan faster. So one day I gave in and decided to try one, well they ended up selling me a lotion with self tanner in it and did not inform me of it.
Being new to tanning I had no idea how these lotions work and just trusted the sales girl. So the next morning I woke up with blotchy legs and stained palms. After spending the morning scrubbing it off I called them to complain.
They refused to exchange the lotion and suggested that I use Windex to get it off my skin.
If I wanted a self tanner I could have bought one at a fraction of the price at any store and wouldn't need to go to a tanning salon.
Beware before you buy any lotions. Ask lots of questions.
Very disappointed and will not be going back.
loves it. I have been a member of Amazing Tans for a few years and i have never had any problems.... The girls are always so sweet at whatever location i choose to go to, they know what they're talking about when it comes to lotions and beds... and i have never felt the pressure to buy a lotion every time i go in unlike some other places.... i wouldn't go anywhere else
The best. I love this salon, the beds, the staff, and their prices! Super cheap and their beds are all HOT, immediate color, good lotions. The dark haired girl knew me by name on my second session, and asked about the vacation plans I was making. So friendly! I've even got all of my friends going in now.
Truly an AMAZING tan. I LOVED this place! i have been trying to get color several years now and because of my plae skin tone was never able to achieve a brown color. The girl working was so attentive, knew EVERYTHING there is to know and patiently answered all of my questions and even worked out the best deal to fit MY budget! I ended up doing a "double dip" and then signing up on a membership and i have the best color i have ever had in my life. The mystic is absolutely fantastic and you get a STEAL on the price. Overall this place is phenomenal and has never shown me anything to complain about! Check it out, so much better than anything else i have ever tired, truly quality equipment and service
Don't go there.
I have never in all my years had such an unprofessional experience in a tanning salon.
I purchased a product for the first time (mystic tan) and was not properly informed how the process works, I was rushed through the instructions- nonetheless the tan did not work and after four hours with it "setting in," I was left with streaks and blotches.
Immediately contacted the management and they told me that they would not refund me my $50 but that I can buy some of their tanning lotion- with a whopping $3 discount or purchase another tan for 1/2 the price. I came in very understanding and repeatedly told them I didn?t want my money back, I just wanted another shot at the tanning bed to try to correct the problem areas and that I completely understand I may make it worse. That was out of the question- even after I was told to shower and use a lufa to remove the fake tan.
If you choose to use this salon, here are a few tips before going there.
1. Know you are just a "profit" and not a client.
2. Request the required instructional video- they did not offer this to me and now I have streaks and blotched to show for.
3. Don't waste your time talking to the manager or owner- they will not assist you.
worst tanning experience.
I was disgusted with the employees attitudes and their lack of interest in making me feel comfortable/happy/ or even alive. They were distracted by their cell phones, other customers they were familiar with or just the employees themselves.
I was given a wait time when no one was there.
Obviously not satisfied.
An average tanning experience.
I've tanned here on six different occasions. Everything about the place just left me with an average feeling about my experience. I love personal touches such as candy left in each tanning room, free goggles for those who don't want to buy their own, and large clean towels. This place gives you none of that. Customer service is friendly but on more than one visit I've noticed the girls behind the desk seem way more interested in their personal conversations than providing top notch customer service. This place isn't anything special and there are tanning salons in San Francisco that are cheaper! Lotion samples will cost you about $8 where as I've gotten samples from other salons (same brands) for $3. Waiting area is large but they don't offer many seats. The towels they give are very small so you will have to ask for an extra. They don't offer appointments, it is first come first serve.
Pros: Lots of tanning rooms, lots of parking, clean
Cons: Very expensive, only 1 matrix bed, can be busy and slow on weekends, no personality/touches
Amazing!. I have been going into this location off and on for over 2 yrs and the staff has always been absolutely fantastic. Everyone of of the girls are so friendly and willing to answer any questions anyone might hve. They always act very professional and I am always impressed how up beat they all are!
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