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10/25/09
More bang for your buck
by mary malissa at Citysearch
I took my cat to this pet clinic. He was very sick and had to stay overnight with iv's. I could not afford to go to the all night hospital. 2 days later my cat went home and I found out the technician had come down after closing both nights and checked on my cat. I wasn't even charged for this. Thumbs up for this caring clinic
- Pros: This place goes the extra mile
08/05/08
They Lie About Their Fees
by lilmamma72 at Citysearch
I have been going to this Hospital since my puppy was a baby. She is now 2 yrs old. I made an appointment for my Mocha to be fixed. So, I called they gave me a quote of $125 with a little bit of exta fees. When I brought my dog in, the bill was going tobe $369.00. I said what are you kidding me. They should have told me this on the phone when I made the appointment. I was very angry and looked at the bill and said no I dont need all these services. The doctor came back in and said yes she does, so the price we will go down to is $199.50. I let them know noone tells me what I need when I already know for my dog. I had them make copies of the records and I left. I walked in Akaal Pet Hospital and now have an appointment for Thursday and it is going to cost me $125 maximum for her to get fixed. I will never step foot into Sylvan Oaks again. They dont even talk to the animals here, they just take them and do the work and be done. I hope noone goes through what I did. I like people to tell me the truth not lie to me.... Dont go to Sylvan Oaks, Go to Akaal Pet Hospital instead, they are very nice and personal.
- Pros: My dog got seen anytime I needed
- Cons: They lie about their prices and are way to expensive.
