Folsom >Shopping >
Florists >Exotica Flowers & Gifts
Great service. I will definitely be using this store again, not only for their beautiful and fresh flowers which they always have, but this time I wanted to write a review to say thank you to their excellent customer service. At the last minute my son told me he needed a wristlet for that nights senior ball at 10 am.. I decided to call Exotica at 1:00 expecting to hear "no can do", but instead the very nice lady who answered the phone said it wasn't a problem, and after she made some very nice suggestions regarding my order, she said it would be ready at 2:00. I was very happy and knew they would do a nice job. My son unfortunately got lost and did not get to the store until a lot later than 2:00, but the owner had called me to say not to worry and that she would stay there until my son arrived. Thank you again from a very satisfied customer.
Avoid at all costs. I ordered a bouquet of flowers for mother's day off their website. the bouquet on the website looked very nice and robust... but when i got to the flower shop to pick it up I thought "what is this????" When I placed the order I even requested extra flowers to make the bouquet a little bigger and said that I would pay $10 extra. The total came to be nearly $50 for a bouquet of flowers that looked TINY!!! WHAT A RIP-OFF!!! I went home with the flowers and compared them to the website to be fair before i made any judgements... sure enough the pic on the website looked MUCH better. Granted the flowers were fresh but isnt that expected!?! I was so dissapointed that I went to Raley's down the street and got a nice bouquet of flowers that was very comparable in quality and TWICE the size for twenty bucks... I had a horrible experience at Exotica and will NEVER go back. All I can say is fool me once shame on you, fool me twice shame on me... i'm taking my business elsewhere.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Exotica Flowers & Gifts on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.