my mother and i both get our hair done by cheri. i do not see why some people have aproblem with her. she is the owner who works along with the other hairstylists. she does talk on the phone, but she does a good job. what can she say? she has a life too. she is also very connected with her clients. she engages in conversations with them. she is also very open to redoing your style if you are not completely satisfied. the atmosphere of the salon is fun and inviting. they have been rerenovationg the salon and it has been working out great. there is no one at the front desk bcz they are in process of hiring someone, however all of the ladies there work together to schedule and chart appointments and help one another.
overall a great pplace to get your hairdone and relax and talk.
Friendly and Professional.
I've been a loyal customer of Total Image for at least 20 years. My hair stylist is Hilda, and I followed her there, and have been going to her for 30 years. I've never had a problem.
I have noticed a few having issues with Sherri through the years. My experience has not been bad. She always has a smile and asks how I am. I think there is a mislabeling of her? I think she is quiet by nature and keeps to herself. She has many steady customers...so maybe she like everyone else has bad moments. We are only human. Sometimes we are all guilty of missing the mark.
My suggestion is to make an appointment, and I am confident one will be treated professionally.
I had two wonderful experiences with this salon. My stylist, Clela was absolutely amazing. I was nervous bringing my 5 month old there, just in case he got fussy, but they totally accomodated us! I received a great cut, and the best color ive ever had. The environment is professional and relaxing. I couldnt have asked for anything more!! The prices were lower than expected, and definetly fair-Especially considering the amazing service. I felt totally pampered. I definetly wont go anywhere else.
Total Image Salon---BIG MISTAKE.
Please DO NOT do business with Total Image Salon in North Highlands. The owner, Cheri, is very unprofessional. On numerous occasions I have made an appointment for a cut and color and was kept waiting far beyond my scheduled appointment time. Then Cheri, the salon owner, would keep her cell phone glued to her ear talking the entire time. I was horrified. And my hair cut and color showed that she paid little attention to what she was doing. Her prices are expensive and her professional demeanor is horrible.
Consumers BEWARE. Don't make the same mistake I did. DO NOT do business with Total Image Salon on Watt Ave. in North Highlands.