Went in to look at some guns.
My wife and I went into the store last weekend to look at some guns.
It has been awhile but do have experience with guns back when I was a teenager: Boy Scouts Marksman 1st Class, skeet shooting with my Dad, hunting 12 gauge shotgun with my dad, piston shooting etc. etc.
But I am no expert.
And the two sales guys behind the counter at Wild Sports sure treated me like that.
One was a 70'ish old guy who was condescending, non-smiling, and just downright petulant.
The other was a guy about 35 years old, who was the same.
I havent felt like an idiot for a long time until I left that place.
Like ancient Chinese Proverb: Man who does not smiile should not own a shop.
I will never buy guys from them again.
widsports or no sports. there way a time when i thought costomer service was no.1 for a business. not at wildsport,sunday afternoon (Oct.16) an i wanted to buy a 270 left hand rifle with the goodies. terrible counter service , would not take the time to be helpful at all. i wanted a rifle ,scope ,and site boor for the scope all total with tax. $1105.00. I had to figure that out because the sales man walked off to sale a pocket knife and fishing gear. after waiting 20 mins my wife and i headed for the door where i asked the cashier if they sold guns, his responce was its close to sunday nite have a good day. ya right after a phone call 45 min drive and 40 mins being ignored . we got the message and the store manager confirmed how bad this store is ,with his additude the next day. Thankyou wildsport, i went to SPORTSMAN WAREHOUSE was well taken care of and saved money.
Wonderful. I have been coming here a while now and the good thing is that they stay on top of the products and everything is always up to date. Whenever I need something new for my boys they are sure to have it, guaranteed.
I would give this store a zero rating if I could!. I have been a loyal and happy customer of Sportsman's Warehouse since they opened. On the recommendation of a friend, I decided to try Wild Sports for the purchase of a new Air Gun for my son's birthday. Right out of the box, the gun didn't work so, I promptly returned to Wild Sports with it. The ball-less manager rudely took the gun from me and walked it to the back of the store (I guess so he could try to fix it although he never told me what he was doing). After waiting 25 minutes at the counter with everyone ignoring me, the A-Hole Manager, Glen, appeared with the gun and told me they couldn't get it working and I would have to return it to the manufacturer. He even admitted to me that they had checked the same exact gun that they had on display and that one also did not work. I told him that I thought it was extremely poor customer service to make me deal with the manufacturer when the manufacturer had clearly sold them two guns that didn't work. He told me that it was the owner's policy to return any defective items to the manufacturer and not to the store. I asked for the contact information for the owner and he simply wrote the name "Kevin" on a card with the address on it and said I would have to write a letter to Kevin. What a bunch of BS! This store has THE WORST CUSTOMER SERVICE I have ever seen! And, their prices are higher than the competition. Next time I will definitely go back to Sportsman's Warehouse and I will be telling ALL of my friends who hunt and fish to STAY AWAY FROM WILD SPORTS!!!
Never Shop Here! Wild Sports will LIE to you!. These people will LIE to you! I went in to purchase a new Air Gun. Long story short, I listened to their tall tales and purchased the gun. After I got it home and found it didn't shoot at the desired FPS, Wild Sports refused to exchange it, and then I found out the gun was all but 6 years old and that I paid well over $200 the expected price. All I can say, this is the 3rd time I have felt like Wild Sports took advantage of me. I will NEVER shop there again.
Worst Customer Service.
I purchased 2 plastic scope covers with the assistance and advise of an employee. Turned out they did not work. Took them back 3 days later in the original packaging for a refund. They treated me like a thief and quickly pointed out there no refund policy ... store credit or exchange ONLY!
In all the years I have visited retailers I have NEVER experienced such a rule for this type of product. I have no plans to ever do business with this sub-standard retailer again. Spend your money elsewhere ... these guys do NOT want your business! I only wish there was a rating lower than 1 star!
Great Buying Experience. I just purchased a new Winchester SX3 12 ga. shotgun for my 15 year old son from Tom at Wild Sports. Tom was just great! He showed us all the high end 12 ga. 3" automatics. They have a great selection: Benelli, Beretta, Browning, Remington, & Winchester to name a few. Tom was very patient with my son's & my questions, I had never purchased a shotgun before (I always used my dad's) and Tom was just a class act to work with. Everyone else at the store was very professional, polite, courteous, & helpful. Operating a shooting sports store is serious business and I got the impression that Wild Sports employees don't suffer fools. Maybe that explains some of the other reviews.
Garbage. I live close to this store and i would rather drive to Sportsman's warehouse or Reno to bye at Cabelas then spend my hard earned money at this over priced store. The employees are no help if have any questions, they are rude and think there shit doe's not stink. I have been a life long hunter and the store is a wast of time and money, if you are looking for any thing for hunting go else were , I don't like knocking mom and pop shops, but this is one you should cross off your list!!!!!!
Customer diss-service. Bought a item and returned it the next day to the same cashier as I had misplaced my receipt. No problem on my part to receive store credit. However, while I was shopping to use the store credit, the miserable loser cashier aired his disapproval of someone walking in to return an item with no receipt. This was within my earshot and being discussed with his colleagues with customers in the store. Needless to say, humiliating. I understand that you should have a receipt, but I just plain lost it. It was totally uncool and to the cashier, why so angry pal? Hope you have a better attitude when you look for another job once that place goes out of business because of employees like you.
Nothing But Great Experiences.
I visited Wild Sports to buy a Benelli a couple weeks back. After experiencing terrible service at other shops around Sacramento, I was surprised at how well I was treated at wild sports. The prices were great, and the salesmen were patient and helpful. After I brought the benelli home, I called them because I did not like the padlock that was sold with the gun. They had me pick up a new cable lock and a different padlock - all for free! Great people.
Great prices on ammo this week as well.
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