Shopping >Rock-Land Music
The service has been covered in depth,
and I agree with all previous reviews. I'd like to get into something that hasn't been discussed much, though, and that's the economics of shopping at Rockland Music.
I've been playing acoustic guitar since I was 12, and wanted to branch out into electric. Rockland Music was the closest store, so I went there hoping to find something cheap, used, and ultra-affordable so I could get the hang of electric guitar before investing in a better rig.
As it turns out, the cheapest electric guitar they had in the store was a Cort G110 for $150.
If you look at completed listings on eBay, you'll find that over the past two weeks alone, there have been eight Cort guitars that were either purchased or available for $100 or under - all of them in mint or near-mint condition. That's not even getting into the other affordable brands, like Epiphone, Squier, Yamaha.
There's just no point in going to Rockland Music. You can get much, much better deals elsewhere - even buying online with shipping included. For example, I've gone on to purchase a used Epiphone SG - the G400, the standard model - for $150. That $150 G400 gets mistaken for a Gibson when I play into a Bugera V22 amp, while that $150 Cort G110 was a piece of garbage that would not stay in tune. I wound up giving it away after repeated failed attempts to sell it - one time for as low as $20.
Can Service Realy be That Bad?. My experience in this store was not good. I walked into a shop that looked more like a giant truck of equipment had just pulled in and dumped a bunch of equipment. There was barely room to walk in the store. So much clutter it was hard to see around all of the boxes and clutters thrown behind the counters. I was greeted by an older gentlemen carry a fanny pack on his right hip. He had in slung like a holster. Not sure what was in it but he was making me very uncomfortable staring me down. I asked if I could look at one of the guitars there to which he glared at me and said, "Nope." I didn't get much help from him so I decided to leave. As I was walking out the door he said, "ever gone to Skip's (music)?" Not sure what that had to do with the price of eggs in China. But I think his store will be out of business soon when word about their service makes the rounds of the music community. Don't go there. There are plenty of reputable stores in Sacramento County.
I've had better service at the DMV. I was having a nice day, shopping for instruments, when I stopped into this store. I received the rudest service I've ever experienced. The owner answered every question I had with a snotty question in response. Funny thing is, I walked in ready to buy a mandolin right there on the spot, but after a few minutes with this misanthrope, I vowed never to do business with Rockland. It was only later that I found out they treated my dad and sister the same way on another occasion.
Time to retire.
I hate to be negative. But I also hate it when busness owners treat their customers rudely.
These people are the rudest , most nasty business owners I've come across in a long time.
My guess is they are mad about Guitar Center & Musicians friend.
But I know plenty of small successful music stores. Like Nicholson's Music in Folsom. It's excellant !!! With the most awesome and friendly people. And the 5th string.
The owners of ROCKLAND MUSIC need to retire. Because they obivously hate dealing with people.
I highly reccomend staying out of their store , it will be gone soon I'm sure.
Complete As!ho@#s. Totally rude. They know nothing of what they sell or preach.
stay away. owners suck, bad service, rudd. some people should just retire!!!
Rude service. I just wanted violin strings. The attitude of the lady at the front was so rude and demeaning. She would not let me buy what I thought was the right size with the possibility of exchanging it if it was wrong (even if I did not use them because they were wrong). The store was very unwelcoming.
Sub-par. Bad service. I walked in on a whim and got GRILLED by the old woman at the front asking me what I'm there for. Lots of beginner gear... another bottom-feeding store trying to counter Guitar center by overstocking. As a former music store employee of 2 years, I was appalled.
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