THE WORST CUSTOMER SERVICE I HAVE EVER SEEN.
I was at their Honda parts office twice (3379 Sunrise Blvd.Rancho Cordova, CA 95742). First time the customer service guy told that they have what I need and asked me to wait a little bit until they will find it. I was waiting for about one hour, and during all this time he was telling me that "don't worry they are looking for the part I need". And then he said I will find it by myself and he needed five minutes to go some where and came back. When he came back he told me that they don't have what I need. And that is all what he said, nothing about apologies. The second time I asked about airbag cable, and the customer service guy told me that I can come tomorrow and I can buy it. I asked him if he is sure that they have it. He said : ABSOLUTELY! When I came on the next day that guy was not there, and the guy who was there told me: I don't care what he told you, we don't have that part. No apologies at all. THAT IS WORST CUSTOMER SERVICE I HAVE EVER SEEN. HORRIBLE.
Worst Parts and Worst Service. If I could rate a company any lower i would. i have had 4 failed engines and trannies. I had to eat all the labor cost on all of them. it took them almost a month to rebuild a motor under warranty as the car sat at my shop. After spending over 4000 dollars at their business in the last year or so, they refused to give my customer a discount on a warranty (I asked for 300 dollars off a 675 dollar 3 year warr.) I talked to the sales manager, who was the rudest person i have ever had to deal with. I lost 4 customers due to them. I'm sure they will lose a lot more.
Terrible Company. I have similar experience...They sell me an auto transmission and also I purchased a warranty. They told me the warranty will cover me. But they don't stand behind it. You know what, it is just two later and I just ask one mechanic (They recommend me that mechanic) to put it in....How should I say? Call the following number: 800-952-5210 to complain.
Terrible Thieving Company, DO NOT BUY FROM!!!!. Terrible company. DO NOT BUY FROM THEM!!! They sell parts they do not stand behind. They will sell you a warranty saying the warranty covers all part and labor but they won't stand behind it. THIEVES do not buy from HAPrecycling
Sign in with Facebook Sign in with Facebook to see what your friends are up to!