Overcharge on my credit card. I Went back to Samurai Sushi restaurant at Folsom Blvd to claim that they had over-charged my meal charges on my credit card transaction (fortunately I kept the original receipt), but the Lady at the register (I believe she is the owner) did not want to refund the extra charges after I showed her the original receipt along with my credit card statement. She said it's common here customer got double-charges (OMG, It's common), and she has to call her bank first for proof. If so, she asks me to come back to get the $refund without even considering that I have to drive back again to the restaurant for their mistake. What an attitude and customer service.... FOR SURE this is it! ... I WOULD NEVER come back to this restaurant again. They OVER-CHARGED me, and they still deny it. IT'S A FRAUD that I should have reported to the Authority. My recommendation, VERY BE CAREFUL, keep your receipt, and NEVER eat to this restaurant. There are A LOT and MUCH BETTER Japanese restaurant out there.
STAY AWAY! WORST MANAGEMENT EVER!. When you enter the restaurant, they show a sample of "Today's special" and "Sushi Special" and price for each. But nowhere does it say that for "Today's Special", the roll that you will get is "chef's choice". So you order it assuming that you will get the roll shown and voila! Surprise... mystery roll! I don't eat uncooked rolls and I asked why that wasn't disclosed -- all I got was a shoulder shrug and an attitude. They insist that they cannot change the roll. period. I talked to an older lady behind the register hoping at least that they would acknowledge their short coming in advertising their "specials". I even got a worse response. She shrugged her shoulder too saying that "that's why we offer at 9.99 price" as if that is enough explanation for their false advertising. You pay less, it's a special, you get what you pay for... my mistake. Never making the mistake in coming back to this restaurant again! Ever.
Best Sushi chef. If you love sushi then you must go and see Kevin and Gumba. You not only have the best sushi in town, you also get a pleasant atmosphere. Kevin is one of the best sushi chefs there. We love Samurai Sushi.
samurai sushi. We drive past Mikuni's to go to Samurai sushi. If you want to be treated right request Justin for a table or sit at the bar and have Steve make you a tasty cocktail and serve you great sushi. If you are a regular you are definitely treated right. If something does not go well ask to speak to the owners and they will make it right.
SUSHI TO FILL YOUR CRAVINGS. My friend and I meet here as often as possible. Justin is their best server and always willing to recommend something new! I have eaten at most of the sushi places in the area, and Samuri is in the top 2. (Samuri and Makuni's are tied, they each have different styles it just depends on what you are in the mood for.) Their salad dressing is to die for! I would say that 98% of the time, I have had excellent service and food! Parking is an issue only during their busiest times.
Fabulous. I have never written an online review for a restaurant but this sushi compelled me to do it. From the outside the restaurant doesnt look like anything special, but the atmosphere inside was very appealing, family friendly, helpful staff, and the food was amazing. When I go back to Sacramento I will definitely make sure to stop by again.
I love Samurai Sushi. This place is has some really fresh quality fish. Prices are reasonable and the waitstaff is super friendly. People who really know the quality of their fish come to Samurai. That comment below me is obviously written by an novice sushi eater, because if you want to order sushi without sauce then you should order a plain maki roll. I definately reccomend this place.
Fresh fish but bad service. This is definitely not the restaurant for a romantic sushi evening. The noise level is very high, so you almost have to shout across the table to be heard. The last three times I have eaten there, I have chosen to sit a table to very bad service results. While the waitstaff is friendly, it leaves much to be desired. We waited over 15 minutes after we sat down before we were able to get someone's attention. Also, our waitress didn't seem to understand that we didn't want sauce or mayo in or on our rolls. I like the fish, not all the stuff they add to disguise the fish's flavor.
i'm sure it's great. i was trying to write a review for a samuria sushi in fresno, i somehow ended up here, sorry if the bad review i posted for the fresno restaurant is still posted.
Great Unagi. This place has great sushi rolls. I ordered two different unagi (eel) rolls, both very good. The service was pretty fast, and the staff was friendly. The wait was minimal even during lunch hour.
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