12/08/07

Beautiful restaurant with lots of great menu choices and excellend service. So much fun!

by jjjjanicejo

My husband and I have been to the Pilothouse Restaurant on board the Delta King 6 or 7 times in the past 10 months. We like it more every time we go. This weekend we got a larger group together to go there for a holiday dinner. Everyone raved about it and couldn't believe they'd been missing it all this time. Our waiter, Michael, was knowledgeable, friendly, and always there when we wanted him. We all loved our dinner and the grand old Delta King was beautiful. This is really a good spot and worth going to Old Sacramento for!

• Pros: Great food, great ambience, friendly and excellent service
• Cons: You have to walk a little bit from valet to the restaurant but it is really no big deal.

12/20/05

Service

by lauraarred

This was the first time I went to this restaurant. It was a very special occassion, a Graduation. Their service was not good at all. I made reservations. When we walked in to check in we were not acknowledge by anyone. I stood in front of the person that was ckecking in everyone and it took her about two minutes to even look at us. We ordered our drinks and our wine did not arrive until right before our meal. The waiter came and apologized for forgetting about us. I would not go back.

• Cons: service

08/05/05

Dissapointing Birthday Meals

by lboo

A few years ago I went to the Murder Mystery Dinner they have and the food was below what I typically see as conference-style dining. I chalked it up to the mass production but the food does come from the same kitchen as the Pilothouse.

Last year I went to the restaurant and a play for my birthday. The steak salad I had was wilted and the dressing was heavy and overpowering. I asked for medium rare on the steak and it was almost bloody. We had creme brulee for dessert and either the eggs were bad or the chef did not temper the cream and eggs properly. When we pointed this out to the waitress she acted as if we were crazy.

I don't think I will chance another visit to the Delta King for meals...for theatre or drinks, yes, but I will avoid the food!

• Pros: View, Entertainment Options, Ambiance
• Cons: Food, Complaint Resolution, Service