Shopping >Maita Toyota of Sacramento
Brought my corolla in because of a check engine light. $213 later I left with a new gas cap. Seems way to high to me.
Do you ever return calls??!!.
The biggest thing for me over getting the best price on something is customer service. And in my opinion, theirs is lacking at best.
I have never received a return email or callback from any one there, EVER! I cannot see myself bringing in my car for any kind of service if this is how they conduct business.
Although I have to say that I ha a good experience with a parts guy but that's it, no one cares about returning any inquiries.
I have purchased a Tundra from Maita Toyota. This is the best car buying experince I've ever had. Mehdi Raza, Internet Fleet Manager, is the only person I had to deal with.
A couple day after the sale I had to ask a favor, the dealership helped me out.
WORST EXPERIENCE OIL CHANGE SERVICES. I have been customer at this location since 1999. Today I brought my car in for a simple oil change which took about 1 and half (1 1/2) hours for this service to be done. I found out only when I gone down to check the cashier and she inform me to go and check with the person whose write up the paper. I previously have been received more than one reminder phone call at home to bring my car in for services. The only thing that SO upset me because of this made me lake for work. IF I DON’T CHECK IT WILL PROBABLY TOOK ANOTHER HOUR I ALSO ASK THE CASHIER TO PAGE THE SERVICE PERSON TO BRING MY CAR TO THE FRONT WHICH SHE INFORM THAT SHE CANT DO. (WHAT IS THE INTERCOM FOR?) DON’T YOU USE THE INTERCOM TO PAGE PEOPLE? I THINK I WILL BRING MY BUSINESS TO SOME WHERE ELSE NEXT TIME.
Best Experience I have ever had. I bought a new Toyota 4Runner from Maita Toyota a few weeks ago (as a late Christmas gift to myself!) I called around and Maita Toyota gave me the lowest quote. Some dealers wouldn't give me a quote over the phone (like Roseville Toyota) and wanted me to come in. I told them I wanted to be out of there fast and they said no problem. So I go in and meet Al. I do the testdrive and he did everything really fast. I got the 4Runner I wanted for the price I wanted and I was out of there in 1.5 hours! Al did show me some accessories but I told him I was in a hurry and that was that. Thanks Al! You'll see me back at 3000 miles!
secrets of the car business: BUYER BEWARE!.
hello ladies and gents. while the car dealerships won't like this, i do want to share what i know about car sales and car dealer operations. i really do hate to see honest and hard working people paying too much and getting hosed by the dealerships. i am a former car guy, moved onto better avenues.
1)it is the dealership's goal to get as much money down as possible, under the guise that it is required to approve a loan. in fact, it takes $0 down to get a loan. money down is pure profit!
was i a fool when i handed over another $1,000 ck for my down payment.
2)don't let them bump up the interest rate on you!
3)the average profit on a used car is $5k, and as much as $10k or $15k. i.e. why not haggle down $4k. they'll still make a profit.
4)more info, guys, when i have more time.
Buyer beware: 3 times I have taken my car to have the same issue fixed...They don't know what they are doing!. So the check engine light goes off 3 weeks after getting it "supposedly replaced" right! Well I finally take it in to get them to replace it again, I drive the 10 miles or so there, wait in line, to finally be asked do you have an appointment? As if I schedule breakdowns of the car, I say no, he says "well since its Presidents day, alot of State workers are off and we are booked plus we only have 2 crews working today (Idiot who planned that work scheduled should be fired) we will have to keep your car over night! Ya right! I have never been turned away by a dealership before for Warranty work, especially after having to bring the car there 3 times for the same issue...I'm fed up with this dealership...People this is absolute BS having to have to make an appointment for such routine work and in my circumstance as it is with the history of this problem...The service guy even tried to play down my apparent dis-satisfaction by asking "hey didn't you use to have really nice Low-Profiles wheels on? Ya, dealer installed and another issue that caused serious problems between Maita Scion and me....I don't have space to even go into that one! THEY ARE RUDE, AND DON'T CARE ABOUT YOU OR YOUR CAR! ITS ALL ABOUT THE MIGHTY BUCK!!!! Go to another dealership to buy Toyota or Scion.
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