08/25/09

Mel Rapton Honda rocks!

by HappyHumanoid

From our sales associate Cody to driving our Honda Fit Sport off the lot, the folks at Mel Rapton Honda made us feel comfortable and appreciated for our business. They were extremely patient and invaluable in helping us navigate the Cash-for-Clunkers rebate and we felt that all of them from front office to back were working to get us the best, most affordable deal they could rather than putting on the thumbscrews for a quick deal. I never thought I'd feel grateful for the "opportunity" to buy a new car but in the case of Mel Rapton Honda, I do.

• Pros: Friendly, knowledgeable, accomodating staff
• Cons: None!

08/08/09

Bunch of Weasels!!

by hmlys

I spoke several times with the salesman over the phone and we negotiated a reasonable price for a new Accord. When I got there, we confirmed the price and began the paperwork. When he took the price sheet to Brandon, the sales manager, they said they just need to verify the information for the Clunker trade-in and all would be done. 2 HOURS LATER Brandon returned with a sly smile and showed us a price $3,000 higher! He had no reasonable explanation and clearly had NO INTENTION of honoring the price that was agreed upon.

THE SALES MANAGERS ARE DEVIOUS SCOUNDRELS. STAY AWAY. NO respect for customers. I would have been much happier if they were upfront from the beginning. Total waste of time.

• Pros: Salesmen are courteous and friendly
• Cons: Sales Managers waste your time, under-handed business