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(916) 481-7994
2929 Arden Way
Sacramento,
CA
95825
38.596
-121.3957
Neighborhoods: Arden-Arcade, Arden - Arcade
12/06/09
Terrible store and employees
by rbean at Citysearch
I called them for a producat and got quoted 19.95 after I got there it was 49.95. ok, fine. I was told that if the product was not used, I could return it for my money. If I used it, I could only get store credit. I purchased the product and went home and really looked into it and decided not to use the product. I went to return it and they would not give me my money back. The woman there took the product over the counter and then would not give it back to me. Unbelievable....I got my product back and told them that I would do a charge back for the product and she said..."go ahead Debbie will fight it and I told her so would I." What a terrible experience...never, ever would I go back. I even had someone with me and can verify the whole return thing I was told.
10/06/09
Total Beauty Experience ROCKS
by Liz B at Citysearch
Every time I visit I am thrilled by the HUGE selection of products and the incredibly friendly staff. I don't live anywhere near the store, and yet it's the only place I will go to buy hair and skin products and fun gifts. I recommend the store and salon to all my friends, and everyone who I recommended has become a faithful customer.
- Pros: Incredible product selection, friendly and knowledgable staf
- Cons: none
08/25/09
Great product selection
by soki at Citysearch
I went online to find store hours and was sucked into reading a lot of negative comments. I needed Dermalogica products and this store had the best prices. I prepared myself to be mistreated and was ready to fire back at any employee that made me feel like an unworthy customer. To my SURPRISE I was greeted by a friendly young lady. I was able to walk around the store without being followed (I was looking over my shoulder to see if anyone was peeking around corners), I picked up products and sampled products and never once did I feel mistreated. I would recommend this store to all of my friends.
- Pros: knowledgable and helpful staff
- Cons: None
