REFUSES TO HONOR COUPONS AND SPECIALS.
This location refuses to honor specials by imposing limits on the special that are NOT printed anywhere on the coupon or their signage. This has happened to me twice at this location. If that's not bad enough, they are extremely rude about it too, talking to you like you are slime for even daring to try and use a coupon.
1) I attempted to purchase the 5 for $5.95 deal. When I asked for 2 orders of the mozzerella sticks, I was told I can only have 1. I told her that their sign states in plain English "any 5 for $5.95". She said "Well we don't do that." They refused to allow me to include 2 orders of mozzerella sticks.
2) I had an Entertainment Book Coupon that states: "Enjoy one complimentary BEEF N' CHEDDAR SANDWICH when a second BEEF N' CHEDDAR SANDWICH of equal or greater value is purchased." There are three sizes of this sandwich, classic(small), medium and max. When I told the woman at the drive through I had the coupon, she insisted that it only applied to the classic (smallest) sandwich. I informed her that it does not say that on the coupon at all. It says "of equal or greater value". She refused to honor the coupon for anything other than the smallest sandwich. There's nothing worse than a business that lures you to their locations with good deals that they sleazily worm their way out of honoring.
The world's only roast beef sandwich fast-food chain..
Since 1964, when the first Arby's opened in Ohio, its roast beef sandwiches have been a popular hamburger alternative. The chain's signature red-and-tan color scheme and cowboy hat signage make it easy to spot. The menu features several variations on the classic Arby's sandwich--thin-sliced beef topped with barbecue sauce, cheese sauce or other toppings--as well as jalapeno poppers and assorted milk shakes, including the signature Jamocha flavor.
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