Decent food, bad service!!.
I waited half an hour here yesterday for a mediocre salad. They weren't even crowded; the underaged staff there just had no idea what was going on! They mistakenly made my "to go" order "for here," and when I asked politely for a box, the girl at the counter rolled her eyes at me and was incredibly rude. The food is very similar to Pluto's, only slightly more pricey. I'll be going there in the future.
The managers here are way to young to know what they are doing. I think that is why they have such a large turn over. If hiring people with more experience and wisdom/age with running a resturaunt may also be good service. When you have too many young kids running the place that's excatly what you'll get, "I don't know what to do?" attitude.