Mellow out mama. I have had massages at many different places here in the Sacramento Area and have yet to find a place where I would actually go back. Until I found mellow me out. I decided to treat myself to an hour massage after a really stressful week. They didn?t have any time slots available for the time that I needed but told me that they would call me if something in my time slot opened up. Low and behold they ended up calling me two days later. Not only did they have the follow up and customer service you can?t get anywhere else but my massage was incredible. I have never received a massage that was that relaxing EVER. I have bounced around from massage place to massage place but no more. I will only go to mellow me out from now on.
bad customer service. I went to get a message and facial and had to wait 15 minutes after my scheduled appointment time. While waiting, the front desk assistant didn?t even acknowledge me or at least apologize for the inconvenience when she informed me that the masseuse would be late. The masseuse was running late and so I didn?t receive my full message. After receiving my message I was quickly ushered out back to the front desk to check out because they forgot that I also had a facial scheduled. I was disappointed with their lack of courtesy and professionalism. I definitely do not recommend this place if you are looking for quality service and expecting a tranquil experience.
worst spa experience. I agree with the poster who said the front desk people are not very friendly. Don't expect any sort of customer service from the Fulton location. Despite the fact that everytime I've gone there, I have had to wait, the one time that I call as a courtesy to let them know I am running late I am told they will be taking 10 minutes off my massage. I had made appointments for a friend and I to get an hour long full body massage and not only did they take more than 10 minutes off, we still had to pay for the full hour. While my masseuse did give me a full body massage it was only an average massage. My friend, however, was told that since she was late, they would only massage her from the waist up. I've gone to classier day spas with ten times the service.
Not so good pedicure at the Fulton Ave. shop. I went there for a pedicure. The very nice young woman seemed to have just graduated from esthetician school and did not really know how to do a good pedicure. I am really not that picky. Everyone I spoke to was very nice but the room I was in was more like a closet with a curtain right in the reception area. They may have changed all of this by now but I would not go back after that experience.
Mellow Me Out at the Plaza. Congrats to Mellow Me Out for opening a 3rd spot. Hitting the downtown market was a wonderful idea. A very different atmosphere from the Fulton Ave location, and the best of the best of their staff. Beautiful building with a great restaurant below 55degrees to enjoy your after service complimentary Martini!
good staff. experience not so great. The front desk staff is not very friendly, especially on the phone. My friends and I came in for "margarita night", which was to include a foot bath before our service. However, when we arrived we were told that the all of the foot baths were in use and we were given foot massagers instead. Needless to say, it was a dissapointment. My massage therapist was great, but my friends' said theirs were "good". Overall, the experience was only average. I do however like that they were affordable and that many packages are available. I would probably try other places rather than return to Mellow Me Out.
Gift Giving Haven. I ran into Mellow Me Out's Fulton location today frantic from mall shopping. The staff was so friendly and helpful I was able to finish the last of my shopping with gift certificates for thoes still on my list. There was something to be found for everyone. Kudos to the staff at Mellow Me Out for making my visit relaxing and convienent. Also for assisting with certificates from the other locations as well. Mellow Me Out Rocks!!
I needed to be mellowed, and I was blown away.. It was the week before my wedding, and as any bride to be knows wedding = STRESS. So my fiancee took me to Mellow Me Out. I have been to other day spa's before, but nothing like this. As soon as I walked in, I was greeted with warm smiles and hello's. From there I was taken back for my services, by my surprise they offered many options. I had a deep tissue massage followed by a facial, waxing, and a pedicure. The rooms that I passed by seemed to all have different themes, which I thought was a nice touch. It wasn't just plain colors on the wall, it made you feel like you were on a vacation. At the end of my day, everyone congradulated me on my wedding and sincerely hoped to see me again. Now that I'm married, I can't wait to try their couples packages!
Combine massage with margaritas and manicures for the ultimate in unwinding at this playful day spa..
Need a break? This is the place for affordable prices, excellent service and a little humor. Traditional massage, manicure/pedicure and waxing are available, as well as a men's package and airbrush tanning. For real fun, come on Tuesdays for a massage or facial, foot Jacuzzi and either a margarita or hot toddy, depending on the season. Romance comes in the form of candlelight, a glass of wine and side-by-side couples' massage with Maruba Mood Mud.
Review from a Hilton guest. TESTIMONY: A guest staying at our hotel (the Sacramento Hilton; 2200 Harvard St, 95815) was given a recommendation for this spa, and she came back raving (happily). Because of a neck injury, she had special needs as far as massages go, and Mellow Me Out gave that to her. She was so satisfied that she brought several business cards for us to hand out to other guests.
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