10519 E Stockton Blvd Ste 160, Elk Grove, CA | Directions 9562438.393459 -121.332362
I had ants all over my kitchen, couldn't wipe them off the counters fast enough. I called Official Pest Prevention and they were able to get someone out that same day. The guy they sent out was really nice and took care of the ants for me.
Read the fine print in the contract. – Service technicians at my home were great but service over the phone with manager Jesse was horrible. After the one year contract has expired, they automatically schedule an appointment and bill you for it unless you wirte to them and cancel 30 days before your one year anniversary. A selling point they failed to mention or remind you after your last service. Spoke over the phone with their manager and not only would he not work anything out for me but was rude about it. Stick to the more recognized services like Terminix which I will go back to.
NEVER, NEVER sign anything with Official Pest Prevention – I just called Official Pest Prevention and was terrified by their Ugly customer service!!! They were very bad with me over the phone, did not want to listen to me at all. Just told me that I signed contract (which they lied me about when I signed it) and they will call a collection agency. and HANG UP!!!!
Here the story from the beginning. About 1 year ago someone knocked on my door and sold me 1 year contract which I paid in full when I signed it. They told me it will be for 1 year and that is it.
Now when the contract is over they bill me for additional 2 services when I did not get them.
NOW they ask to pay for TWO services ($175) what was almost what I paid for whole year. DO NOT WANT TO LISTEN TO ANYTHING ELSE!!!!!!
Be flexable using this company – Great service , they took care of my roach infestation after two applications. I have no complaints about the service people - they did their job and were professional and informative about what they do and why they do it and what they were using.
They only problem I had was scheduling appointments. They would call with a next day appointment meaning I had to change my plans to be there for them. Once the schedule was worked out -they provided great service.
STAY AWAY!!!!! YOU WILL REGRET USING THIS COMPANY... – This company have very horrible customer service, along with poor technicians (not all) they cant even follow the service appointment time.. If you want service that you have to fight for or mange their every move then this is the company for you....Stay Away!!
Excellent service! – Wow. My wife and kids were freaking out at the spiders that we had in our house. Finally I called Official and we have peace in our home again. Wish I had called sooner.
Awesome Service – I had ants so bad we couldn't eat in our kitchen without being attacked. Official sent their guy out and I haven't seen ant one since. Looooooove it!
Good service – I called official with pest problems that I doubted they could even help with. I was wrong! Since they started coming out I've had no pest problems at all. I can actually sleep at night and not worry about unwanted visitors. I highly reccommend these guys.
Nice People -- Love the service! – This company sends out people who look and act professional. It's nice not to have to follow them around all the time. My old pest control company sent guys to my house that looked like criminals.
Solid Service – I've used other pest control companies before and they would spend five minutes and leave. Official Pest Prevention's people are pleasant and they are actually willing to do the job the way I want it done. I used to have black widows around my house, in the garage, and sometimes inside. Now they are gone. Thanks Official.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Official Pest Prevention on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.