Zimbali - A Spa Salon
Granite Bay, CA 95746
Phone: (916) 771-8900
- Hours:
- By appointment only
Editorial Description for Zimbali - A Spa Salon
Full-service spa and salon caters guests with massage, skin, hair and nail treatments designed to reduce stress in an exotic African setting.
Insider Tips
The ExtrasJoin the VIP Gold and Platinum programs and receive discounts on services and products.
BrandsZimbali uses G.M. Collin, TIGI, Peter Thomas Roth and Pureology products.
TreatmentsEnjoy facials and massages good enough to eat with services such as a mint chocolate butter scrub and honey, yogurt and sugar pedicure.
Hair CareCut, color, extensions and perm services are offered.
User Reviews for Zimbali - A Spa Salon
10/07/2007 Posted by tmb2007
I get my hair done by Lisa- I have however (previous to using her on a reg basis) been there once for a trip with someone else and once for a pedicure. The first tiem was a trim and a deep conditioning with a younger girl, and there was nothing impressive and she didn't do what I asked at all. When someone says to curl their hair and you use a flat iron and don't curl it?? Anyhow, the pedicure, way overpriced. Nothing special whatsoever, and since then and bi weekly I go to Bellezza it's across the street on Sierra College by the Subway in the office park. Now, thats a pedicure. Anyhow, I agree that there is service lacking at the front desk. I've never been impressed with the receptionists, they are young and not welcoming at all. But, I always go to Lisa for my hair, and I"ve always been more than happy. She's wonderful at her job, amazing with scissors.
Pros: Found the best hairstylist and good location
Cons: overpriced
06/18/2007 Posted by sugarsweet
I recently went to ZImbali to use a gift card I received for Mother's day. I was really looking forward to some well deserved pampering, since I am a mother of three. I arrived and checked in for my treatments only to find that the receptionist was extremely rude and apathetic. I tried making some conversation with her and she interupted me saying "someone will take you back in a few minutes" in a very matter a fact way, not even a smile. Absolutely no personality there. I read the previous reviews and it sounds like the same girl, Ashley. Seems like an ongoing problem with this spa and you would think the owners would have someone more friendly serving the public, especially in a spa environment. I tried to look past it and tell myself to enjoy my day anyway. When I finally got back to the locker room I found dirty laundry was put in my locker and I was expected to put it on. Before I could stop the girl to tell her she was already gone.Not knowing what to do, I decided to put the robe on and leave the other wrap in the locker, since it was obviously previously used. I had a facial first and it was o.k., but nothing to write home about. After my facial, I was lead out and was waiting for my massage with Amanda, I waited a very long time before she came to get me. In the meantime, nobody checked on me. When Amanda finally showed up, she smelled of onions (not too relaxing ).I had a massage from her once before and I remember waiting a long time then as well. Lastly, I had a manicure and pedicure with no complaints. I think this spa would be better if the front desk were more friendly and the technicians were more professional. It seems like it is lacking in good management and staff training. I have to vote no, I won't go back. There are too many other spas now to pamper me.
Pros: location
Cons: customer service
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