WORST CUSTOMER SERVICE. This place was horrible. If you’re looking for a quality tan that provides good customer service and clean facilities, DO NOT GO TO ANY CALIFORNIA SUN CENTERS!! First off, I paid for one-week tan before I went on a cruise. The first girl who helped me wouldn't allow my first session to be over 5 min.! Hello, I know how long I can start at, and 5 min. in a 20 minute bed doesn't do squat, but she gave me no other option. I should have known at that point to turn around. Second, I went in to tan later in the week and the sales girl said that I had already tanned that day. I explained to her that I had not, but I knew my mother did tan earlier in the day at a nearby center, and that she has the same last name and initials as me, so I could understand the confusion. However, after I clearly proved to her that it was not me and it was an error on their part she looked at me and said smugly "Sorry it’s the law, and I can't let you tan.” So, I made her call her boss who said the same $hit. I'm sorry, but if your company makes an error, your managers should have the ability to over-ride it!!! That’s the point of a manager. Anyway, sorry about the long rant, but I'd recommend you go anywhere other than CA Sun Centers.
former employee insight.
as a former employee of california sun, i can tell you first hand that they lie to you about your memberships! It is near impossible to cancel them and they make mistakes. the corporate girls are all prissy and SUPER rude! they will all tell you something different.
as far as lotions go, we do get trained about all of the products and if you aren't an airhead (like myself) you will remember, but 80% of the girls that work there are, so don't trust them. our hours are based on sales and we make commission so the more we sold the more hours & money we would get so they would make us be pushy to sell if we wanted hours.
their beds hardly ever get their bulbs changed! they wait until the very last minute when they are barely heating you up to change them which is why a lot of you say you don't get color. it is true that the upgrades work wonders, but if the bulbs are old, you are just wasting your money.
don't let the multiple locations and clean interiors fool you... the Blore's are super shady and need to learn how to run a customer service based business correctly!!
Thank god for the Internet, which gives us a forum to alert fellow consumers.
This place is a scam. You get what you pay for, and I made the mistake of getting a deal on monthly tanning. Between the ever-pushy sales staff constantly asking if you want a bed upgrade (why would you need that if you were signed up for unlimited monthly, I wondered) and clueless teenagers running the front desk, i got no tan after two months going five times a week. Only place that ever happened.
On top of it all, they make you give a thirty-day notice to cancel and you have to mail it in to the corporate offices. The salon won't deal with cancellations over the phone and the corporate customer service people seem to take pleasure in telling you how difficult it is. This is a horrible place and don't ever, ever, ever sign up here.
AMAZING BEDS!!!. I love California Sun Centers. I have been to a few different locations and some girls are a little rude/pushy but I found that both Salons off Sunrise are so friendly! Visit one of those salons and I promise you will love them too
Dont Go to CA Sun- Try a different salon. I used to think this place was decent. Unintelligent and ditsy staff aside, they seemed to have decent products and hours and several locations. This is a horrible company, poorly run. Very shady business practices. They are not helpful, very rude and are big time SCAMMERS. I would highly advice NOT signing up for any kind of account with CA Sun. Do not give them your credit card number.
DON'T FALL FOR THE CON!! $$$$$.
THEY WILL PRESS YOU TO DO MONTHLY ONLY TO SELL YOU A WEAK BED AND A WEAK TAN, THAT DON'T DON'T LAST BUT A DAY!!
IF YOU WANT A GOOD TAN YOU HAVE TO UPGRADE FOR BIG $$$$$$$$, WHAT A SCAM!!!
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