California Sun Ctr

Doesn't Recommend

KManzano

Joined 4 years ago

Horrible. SHADY BUSINESS...STEER CLEAR!

It took me 5 months to get my refund check that I was promised when I signed up for a 6 month term package, I always got the run around when contacting the corporate office and I always received conflicting explanations, the girls in the salon that I went to were unpleasant and acted as though they had better things to do, and then when the 6 month term package that I initially signed up for was over they continued to charge me. I had to contact them after receiving a threatening letter in the mail stating that my account in was in jeopardy. I was then told that in order to no longer be charged a monthly fee that I would need to write them a letter stating that my 6 month term package was up, as they claimed that they did not know when I signed up or what package/term I had signed up for. Wouldn’t you have that information as records at the corporate office? When I questioned that they contradicted themselves and said I needed to pay or else. SHADY!!!!! Consumer beware!

Doesn't Recommend

justsome1

Joined 4 years ago

beware!!. This place is a joke! The corporate office has shady business practices and NEVER honors their word! Beware of signing up for a contract with this place. The regular tanning beds that they have are horrible, very low grade and not worth your time. They also dont have individualized stereos on the beds so you have to listen to one station which the whole salon is listening to and there isnt individualized fans on the beds either. To get a decent tan you need to upgrade to a higher grade bed which is NOT CHEAP and then they only have one or two of those beds in the whole salon which are ALWAYS full and you have to wait forever to use! The customer service is pathetic. I wouldnt recommend this place to anyone!!!

Doesn't Recommend

upgradeupgrade

Joined 5 years ago

can you say upgrade or????. So they send these coupons out each Monday, which is nice, but if you have an iphone and want to show them the coupon, some of the facilities say oh you can just show is the email while others make you print it. If your trying to be "green friendly" why do you need the paper coupon? You can't get a tan in the beds that are for the monthly $19.98, you have to do the upgrades which are NOT cheap. The girls are all stick figures who hammer you in to sales even if you walk in with a purse full of lotions and eyewear ... DUH! They will tell you a bed is being used if you ask for one that you like that is not an upgrade so you will buy an upgrade to avoid using a free one! Corporate Office ... it must be a BIG SECRET as no one will ever come forward at the office ... they are all scardy cats in real life but over they phone, they are rude!!!! The clothes are for stick figures also, never do they carry large or xlarge. I heard from one of the gals that work there, if you don't sell, they cut your hours back to nothing for punishment. They pay the lowest wages ever.

Recommends

lovelybee06

Joined 4 years ago

The BEST experience with a tanning Salon. I went to the salon because I was referred by my friend and I just loved the experience. The girl at the front desk was just a cutie pie and so informative! I would refer California Sun to everyone I know.

Recommends

alexfrev

Joined 4 years ago

I think this place is great. I read some of the previous reviews about a pushy staff and I have totally not experienced this. I went in and told the woman that I just wanted to get a tan for my wedding which is in a month and that I didn't want a membership just the sessions, she answered all my questions, didn't try to sell me the monthly membership or any upgrades. She gave me exactly what I wanted and I thought the entire experience was great.

Recommends

lovinglife6

Joined 4 years ago

LOVE THEM. I love them. The beds are always clean, clothing is sooo cute, huge lotion selection and discounts for members. Some reviews on here say they dont see results, and I dont see how? I tan 2 times a week (3 if I can get in there) and I am DARK :) And the girls that work at both their Sunrise Blvd offices (by Cal Fit and then the one by the Mall) are so sweet, I just love them!

Doesn't Recommend

hottwatcket

Joined 4 years ago

I have changed my mind. I just went in for an interview today and i swear all this girl talked about was "sell sell sell" I belong to amazing tan and i would much rather work there. those girls are so sweet and know what they are talking about and I have NEVER had a problem.... sounds like cal sun center needs to learn a few things..... come to think of it everyone at the corporate office was really pale LOL

Doesn't Recommend

mary2fun

Joined 4 years ago

REAL BAD SERVICE!!. They talk and talk and push you to pay $$$$ for tanning beds that take forever and tan you very little and what little tan you got (uneven) last only a few days!

they took me to the bank and now I'm stuck!!

I wish they had a real tanning salon in my area, maybe someday =(

Doesn't Recommend

holisticdragon23

Joined 4 years ago

Interesting. The staff up front is somewhat knowledgeable, and I received decent advice. Of course this all came in between the constant attempts at selling lotions and upgraded services. I had to constantly upgrade to achieve a noticeable tan that unfortunately faded quickly. One time a girl forgot to mention the bulbs had been freshly changed and I payed for that physically for a week. I'm still concerned as to how they clean their equipment in 30 seconds and expect me to feel comfortable. Also aren't the greatest when it comes to billing/refund resolution.

Recommends

tannluvr

Joined 5 years ago

Great tanning salon. must go. The commitment is before you can cancel or freeze your acct. they explained it to me and the notice of 30 days is so they an tell the cc company. They are very friendly and helpful and the staff knows what they are talking about. I appreciate the office because they have people trained for those specific departments and they can give all the time you need to talk to you about things you need answered. Clean and beautiful facilities are just the start. They offer great pricing and always have good deals going.