I just discovered that this organization has been charging my credit card $20+ every month since the 1st of this year for a membership I had no knowledge of (and therefore obviously have never used.) In September of last year, I was verbally "sold" on a contract that was to expire at the end of the year, which was the major selling point for me seeing as how I was moving out of the area shortly before the year ended and therefore only needed tanning services for a minimal period of time. Had I been told at the time that the contract I was signing did NOT expire at the end of my package, I would have chosen a different package or set a reminder to cancel the membership shortly before the end of the year. I find it extremely misleading that this company thinks it is acceptable to have clients sign a written agreement which is contradictory to the verbal agreement arranged at the time of signature.You would think that an organization large enough to have multiple locations (that appear to be busy the majority of the time) would not have to resort to tricking members out of their hard earned money with barely legible fine print at the bottom of the contract. This is beside the fact that the sales people conveniently neglected to mention the membership would morph into a completely different membership at the end of the year, and a written cancellation notice was needed to terminate the contract. I find the organization of California Sun to be deceitful and basically immoral, not that it would mean anything to anyone there, since for them it is apparently all about creating revenue no matter if you have to trick people out of it. :-(
Horrible place, awful service! Their
staff lies to you to get you to sign up for membership but you can't cancel the plan. You could but they will charge you and they will still charge your card for so and so months.
I do not recommend this place where you constantly need to wait for a bed and the girls are always pushing you to buy lotion even if you have the best lotion right in front of them!!!
The Worst Tanning Salon EVER!!!!. This is quite possibly the worst tanning center that I have ever visited! The girls that work there act like mean sorority girls rather than employees of a tanning salon. The vast majority of them have little to no knowledge of the product or services that they are paid to sell and few maintain any shred of professionalism. Young girls behind a counter smacking their gum against their lips like cows mouthing off about this class, that homework, bitching about boys or issues at work, if a messy, unprofessional, lazy, ignorant rude sales staff is what you are looking for in a tanning salon then this is the right company for you, however if you want to give your business to a tanning salon that will actually earn it I suggest you go somewhere else!
Versa Spa Sunless Tan the Way to Go!. I used to do Mystic Tan, but their machine was broken and I was forced to try something else. That's when I discovered Calif Sun Ctr. on Howe Ave. Prefer results over other sunless tans. I've done their sunless versa tan about 10 times now over a 2 or 3yr period and I've NEVER had any problems w/staff. Employees were most curtious and helpful...I'm older...maybe I remind them of their grandmas! Anyway--no hard sell; they're happy to review the process and positions you use in the booth. Generally, I will buy a single session or, like today, when they have a good special (advertised on 107.9 radio), I will buy more...got 4 sessions for $40--great deal, I think. I'm pretty white, so I don't need to look baked. I use level 2 and it works for face and legs, too--just takes away the scary white look.
former employee says DO NOT TAN HERE!.
as a former employee of california sun, i can tell you first hand that they lie to you about your memberships! It is near impossible to cancel them and they make mistakes. Don't blame all the sales girls though, as we get the run around when we would call on your behalf and try to help you from the salon... the corporate girls are all prissy and SUPER rude! they will all tell you something different.
as far as lotions go, we do get trained about all of the products and if you aren't an airhead (like myself) you will remember, but 80% of the girls that work there are, so don't trust them. our hours are based on sales and we make commission so the more we sold the more hours & money we would get so they would make us be pushy to sell if we wanted hours.
their beds hardly ever get their bulbs changed! they wait until the very last minute when they are barely heating you up to change them which is why a lot of you say you don't get color. it is true that the upgrades work wonders, but if the bulbs are old, you are just wasting your money.
don't let the multiple locations and clean interiors fool you... the Blore's are super shady and need to learn how to run a customer service based business correctly!!
Why are people so bitter?.
I really think the prices and service are unbeatable. They staff are very friendly, everytime I go in.
Bottom line = You pay for what you get. I love their internet e-club and all the coupons you get.
The new Versa Mystic tan is amazing.
I do wish you could still purchase tans by the minute, which made upgrades less expensive.
Most of the positive reviews here are CSC employees.
Beware that CSC employees realize their practices have come back to haunt them on the reviews listed here. That is why idiots talking this place up are writing in all caps (we can already hear you).
This place is a scam. I've gotten tan fairly quickly at other places and never experienced the complete crappiness of a California Sun Center "bed." You simply don't get any color. On top of that, the sales staff averages about 19 and are probably working on commission, hence the constant pressure to buy lotions or "upgrade" beds (an oxymoron, as that didn't work for me, either, despite already shelling out money for unlimited).
They also make it very difficult to cancel. I mailed my cancellation form in and also called my bank and put a stop-payment on it. Despite this, CSC tried several months in a row to keep charging me, despite the stop payment, until finally giving up.
This is a horrible place and I wish only the worst for the owners. Their clueless employees will probably get a job peddling real estate later in life.
they steal your money!. when I signed up the girls told me I could fill in a cancellation form in the salon any time to cancel but when I tried they told me I had to mail it in. then I did that and I kept getting charged for like five months. finaly I changed by debit card. I saw a story on the channel 13 call kurtis news web site and it happened to someone else too. beware!
HONESTLY IT IS REALLY FRUSTRATING TO READ ALL THESE NEGATIVE REVIEWS. AS A CUSTOMER AT CALIFORNIA SUN AND A PAST EMPLOYEE, IT FEELS GREAT TO FINALLY EXPRESS MY FEELINGS TOWARDS THESE GRUMPY CUSTOMERS. FIRST OFF, ANYTIME I HAVE GONE TO A LOCATION, WORKED AT A NEW LOCATION, ETC. I HAVE NEVER EVER RUN INTO A GIRL WHO WAS RUDE.. DISRESPECTFUL OR STUCK UP. I WOULD HAVE TO SAY THAT 50% OF THE CUSTOMERS ACT LIKE WE ARE THE ANTICHRIST. MOST COME IN TO THE SALONS WITH SOME SORT OF STICK UP THERE ASS, AND YET EVERY EMPLOYEE IS STILL EXTREMELY PLEASANT. SO BEFORE YOU START POINTING FINGERS.. YOU MAY WANT TO REEVALUATE THE SITUATION.
NEXT. FOR THOSE OF YOU WHO "CAN'T" GET A TAN IN THE BEDS.... ARE RETARDED. BASE BEDS... DO JUST THAT. BUILD A BASE. YOU CAN ONLY BUILD UP SO MUCH MELANIN WITHOUT OXIDIZING IT.. BEFORE YOU PLATEAU. IN ORDER TO DO THAT. YOU MUST ROTATE EVERY 3 TO 4 TIMES INTO SOMETHING WITH A BROWNING RAY... WHICH OXIDIZES THE MELANIN. WHICH TURNS YOU BROWN. "I DON'T WANT TO PAY $5 THAT'S RIDICULOUS..." SAYS THE BIMBO WITH BLEACH BLONDE HAIR.. FAKE BOOBS AND JUST ROLLED UP IN A LEXUS. YOU CAN AFFORD IT. YOU DECIDE WHAT IS WORTH SPENDING MONEY ON. IF YOU WANT TO BE ORANGE. BE MY GUEST. TANNING IS A LUXURY..... SO STOP BEING SUCH A BITCH WHEN WE TRY TO HELP YOU!!
EVERY SINGLE CALIFORNIA SUN EMPLOYEE MUST PASS A WRITTEN AND ORAL EXAM IN ORDER TO KEEP THEIR JOB, AND ATTEND REGULAR TRAINING SEMINARS.. SO WE'RE EDUCATED IN A WAY THAT NO OTHER TANNING SALON IS. AMAZING TANS???? HAHAHHA WHAT A JOKE. I HAVE GONE IN TO ASK THEM QUESTIONS, WHILE PRETENDING TO BE A CUSTOMER. THOSE GIRLS DON'T KNOW WHAT IS IN ANY PRODUCT. HOPE YOU CUSTOMERS ARENT ALLERGIC TO ANYTHING.. OR ENJOY GETTING A PRODUCT THAT IS NOTHING LIKE THE ONE THE EMPLOYEE EXPLAINED TO YOU. BECAUSE THOSE AMAZING TAN EMPLOYEES DON'T KNOW JACK ABOUT WHAT THEY ARE SELLING.
CALIFORNIA SUN KNOWS THEIR SHIT. AND THE EMPLOYEES THERE DESERVE WAAAY MORE CREDIT THAN MOST ARE WILLING TO GIVE.
Research this company BEFORE you join!!. Before you decide to join this company, READ all of the reviews!! Go onto national business websites and see their horrible ratings. They have SO many disputes listed, and not one of them were ever even responded to. You need to seriously question a company with a repeated history of unsatisfied customers. They are crooks with very unsavory business practices.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!