Joe's Crab Shack - Sacramento

Doesn't Recommend

wcp94903

Joined 6 years ago

Do Not Go if You want Good Service. Joe's Crab work hard to entertain you, but they forget about good service. I went there for lunch on a Sunday with a large group of people. We sat at 2 tables next to each other. To to the restaurant being crowded, many of us went to the bar to get our own drinks. I had an ice tea, & when they gave me a refill, they did not put ice in the tea, so I got luke warm ice tea.

Warm tea I could live with, but I waited 1.5 hours for food. While others in my party were chowing down on what they ordered, my food did not come, nor did the serving staff/main waiter come by to check that everyone got their food & were doing well. In fact, someone in my party who arrived and ordered 20 minutes after I did, got her food with everyone else.

When I tried to find the waiter, he was no where to be found. I actually got my check before I got the food. When the waiter gave me the check, I mentioned that I had not gotten the food (I kind of asked if they were still fishing for it).

I did not get the courtesy of a sorry, a discounted ticket for my troubles, or even the option of giving a small tip, as it was a large group & tip was included in the check.

So for the entertainment quality of watching the staff line dance every 30 minutes, you are in for a treat. But if you want quality food & service, go elsewhere.

Doesn't Recommend

sacshelly

Joined 6 years ago

THEY RUINED MY 21st BIRTHDAY!. First of all, I don't know what people are talking about by saying Joe's is good for large groups. They claim they won't take reserverations on the weekend, but I saw one family do it when I was told "no". oh and get this - then they made me wait 3 hours and wouldn't let me leave at all to peruse old sac while i wait, unlike cheesecake factory who will give you a call when you table will be ready within 10 minutes or so if you have a large group. a few of my friends ended up leaving and my 21st birthday was ruined! I complained to the staff, asked for the manager but they pretty much ignored my complaints and treated me poorly. Oh and the food is VERY gross. the crab was dry and the rest of meal was pretty flavorless.. not to mention their drinks are HORRIBLE. very watered down and they all tasted like rubbing alcohol. so not worth the wait and price. I liked the Joes Crabshack in Orange county, but the waitstaff here lacks enthusiasm. I noticed they don't really like to dance when they're supposed to and no one does card tricks like they do at the ones in southern california. overall, I give this Joe's Crabshack and F-. horrible experience. don't waste your time

Recommends

mykuzina

Joined 6 years ago

Fantastic Crab Dip!!!!!!!. We're here in Sacramento from out of town on a business trip and Joe's was recommended to us, so we went. Good choice. No, make that GREAT choice!! This recommendation rocks!!!!! Great food (had the fried clam, shrimp, scallop plate, double dip appetizer, and clam chowder), all delicious and great service!! We waited an hour to get seated, so leave yourself some time. Loved the show the young waiters and waitresses gave. Too cute!!!! If we return to Sacramento, we'll be back. Squish squish, time for fish!!!!!!!

Recommends

caliguy1

Joined 7 years ago

great place for groups, loud, bar is fun with great appetizers. Good seafood, the help puts on shows throughout the evening. Dinners are good, but the bar has great food and the selection of beers is good. Always packed

Recommends

lvtobeme2006

Joined 7 years ago

Great for Seafood & Lots of Fun!. It's not Fine Dining but its fun! The River location is really great especially when they do fireworks over at Raley Field. Try the Crab its probably the best thing on the Menu and for the Price it's not Bad. Check out the Bar for the Best Service, ask for TJ he'll take care of you!

Recommends

muncheechee

Joined 7 years ago

Disappointing. We sat at our table for almost an hour before even getting a drink. Had to get two different people to find a manager (which took about 20 minutes) because we had no server. Everyone just went to went to find someone else to help us instead of just helping us. We were told we were at a table between two serving areas...which really isn't the customers problem but the managments. Everyone was really nice and apologetic but it still didn't excuse the service. And although it wasn't intentional, one of our party was showered with hot seafood when a waitress dropped a tray across his back as we were eating. The food was mediocre (had better at Red Lobster). At least we were comped 50% of our bill and got free deserts.

Recommends

ganddlutz

Joined 7 years ago

fun place to take the kids. This waterside restaurant located in old sacramento is a great place to take the kids.

where it's ok to be a little loud (like we who have children know).And no one stops and stares at you becuase your family is cousing a stir. If you want to take a group of friends this is also an awesome place for that too.

Recommends

knightone

Joined 7 years ago

GREAT FAMILY ENVIRONMENT. I THOUGHT IT WAS A GREAT PLACE TO TAKE FAMILY THAT'S FROM OUT OF TOWN. I ALSO ENJOYED THE ENTERTAINMENT.

Recommends

chocoladite

Joined 8 years ago

Lively. The service is great. You might have a bit of a wait, but it is well worth it. The dancing is great. What a great concept. Just plain old good family fun. Something for everyone to enjoy!

Recommends

nicolealn

Joined 8 years ago

Fun, Fun, Fun!. Check out the outdoor Dinning on the River! Go for the crab you won't regret it, it is definitely the best thing on the menu. Also they have a great Bar and awesome Bartenders! Check it out on your wait for a table or eat dinner there for the best service!