Zocalo
Sacramento, CA 95814
Phone: (916) 441-0303
- Price:
- $
- Hours:
- Mon-Wed 11am-10pm, Thu 11am-11pm, Fri-Sat 11am-12am
Editorial Description for Zocalo
Authentic Mexican cuisine is served at the restaurant that offers wine tastings, outdoor dining , brunch and cocktails.
User Reviews for Zocalo
08/22/2008 Posted by RSZNN
I've been to Zocalo at least 15 times...and I want to love it. I really really want to, but the fact is that the food is terrible and the service is worse. During my last experience there, we were a group of 6 and all of our food came out except for one person's...who ordered a quesadilla. We were all done with our food before we could even get the server's attention again, and he apologized for not having the quesadilla out. Another 15 minutes went by with no quesadilla, and one of us got up from our table to go ask for a manager. They didn't even send the manager over! They sent back the waiter instead! We insisted on seeing a manager, who finally came over and was VERY unsympathetic. 5 minutes later they tried to serve the quesadilla and we turned it down and asked for our bill instead. Now get this....20 MINUTES LATER...we still didn't have a bill and had to go ask for it again! It was truly unbelievable, and they didn't comp one thing on the bill. This last experience was after several other experiences of slow service and rude waiters...I will never go back there again.
Pros: The ambience is the ONLY good thing about Zocalo
Cons: Everything else
05/03/2008 Posted by Choirbell
This is a very nice restaurant. Has nice ambiance inside and nice outside seating. The food was served promptly and nicely presented on the plate. It was difficult however after I received my bill to get our waiters attention because they'd made a mistake, instead of a $3 soup I was charged $30 for the soup. After trying to flag down our waitress we had to walk inside to their station and they had to hunt down our waitress. Once that was done our bill was corrected quickly and she apologized. I'd still go back, just haven't had the time.
Pros: Great ambience both inside and outside
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