Left out in the cold.
Within a week of purchasing the Quadra-Fire gas insert, it stopped working. Both Mike and Esther have failed to follow up after making the commitment to do so. After two moths of hassling, we will
receive a new unit. Overall it has been an unpleasant experience.…
Excellent Customer Service.
This store has the best customer service I have encounted since moving to Sacramento. They have the "can do", "am on it" and "whatever you need" attitude. Please visit them and talk to Mike. He
really made our experience of purchasing gas logs and a barbeque easy and pleasant.…