Jared Galleria of Jewelry
Osseo, MN 55369
Phone: (763) 424-3872
User Reviews for Jared Galleria of Jewelry
04/03/2008 Posted by samething209
If I could rate them a zero I would! They lost out on a $2,000.00 purchase all because the sales rep was VERY uniformed and the manager was rude and unwilling to work with us. I will never set foot in that store again. I am appalled that a place deemed so "Classy" was so incredibly unprofessional. We bought a ring, being told that it would fit a 2 CT, come to find out it would only fit a 1/2 CT and the ring would need to be remade in order to fit a 2 CT. This is of course after we purchased the ring and had to take it to another Jeweler to attempt getting the stone set...since we didn't buy our diamond from the they wouldn't set it for us. The other local Jeweler also told us that Jared's did not put a crown on the ring and that we would need to purchase that...hmmmm...so there's another few hundred dollars! The manager later tells us that they do not put crowns on any of their rings and after the initial purchase then you buy your crown. We asked the sales rep two different times if one the ring price was the "final" price and two that the ring would for sure fit a 2 CT. Both times being told yes. The Manager was unwilling to work with us and was put off by the fact that we wanted to return the ring because of all the errors! They suggested we get a smaller stone to fit the ring! After all the headache this place casued us we were informed that they had no cash at the store and it would be 5-7 business days before we reveiced a check from them! Other wise we could keep calling them to see if they had any cash for us, in hopes that someone would come in and make a purchase. NEVER NEVER NEVER again will I do business with this place.
Pros: Nice Building
Cons: Too many to list in such a small space!
12/12/2007 Posted by ljennifer488
I went to Jared for the variety of engagement rings. I already had my center stone but was struggling to find a wedding band and engagement ring that I liked when put together. My best friend and I went together and we got our other jewelry cleaned while we were waited on by two people. I ended up getting a beautiful Tocori. It was only two weeks away from my wedding when I picked out the rings, and Jared had to special order my ring size as the band had a lot of detail they didn't want to reck the detail to resize it. Jared was able to put my center stone in the ring that was too big for my finger with a spacer so I was able to wear it on my wedding day. When my ring came in, Jared was able to replace my center stone with my new ring very quickly and at no charge. So, that experience was great. Anytime I go to Maple Grove, I stop in Jared's and have my rings cleaned, and the staff is always friendly. Sometimes, it takes a few minutes for a sales rep to greet you if it is busy, but otherwise, the service is great.
Pros: Variety and service
Cons: none
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