10/08/08

Very Rude, Horrilble Customer Service, and Liars!

by sherry11

This place is the biggest scam artist. When you go there to use your gift card they claim to be a new owner, when really they just do not want to honor their gift cards. They are very rude and talk with anger like you are not supposed to be there with your gift card. Making you feel like running. They are the past owners! We lose the money invested in the gift cards and they act like they don't care. Google the Luxe Spa in Roseville and read all the reviews. They have ripped off customers many times!!

• Cons: Very Bad

11/08/07

Good news for dead Gift Certs.

by buktop

To all of you out there with Certificates form LUX. I found out that Dolce Vita Day Spa, Daniale is working there now, is offering a $50 discount for Lux Gift Certificate to the end of 2007. The Spa is amazing and so are the treatments. Take a look on the web site www.dolcevitads and call them for your appt. (916) 772-7733

09/24/07

"New Owner" should not mean customers lose out

by mykidshavefur

My husband gave me a giftcard for a manicure, pedicure and facial for Valentine's Day. I thought it would be great to take my girlfriend for her birthday so we could experience it together. Well, I just found out that since they sold the spa I am S.O.L.! That 's $150 that I am out. I understand that the new owners did not get that money, but it would be smart of them to honor the giftcard and hope for my return service. They could have possibly gotten two new customers and instead they (along with me) got nothing. The new owners could be great, but I will never know since they will not have me as a customer.