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Precision Transmission
631 N Market Blvd, Sacramento, CA | Map it
(916) 333-2023 | View Website
631 N Market Blvd, Sacramento, CA | Map it
(916) 333-2023 | View Website
“After extensive research on my part I found the prices the M-Shop quoted me for parts and labor were extremely competitive.”
“Great service”
“Their work is excellent, their prices are very reasonable, and their service is very friendly and personable.”
They Don't Stand Behind Their Work. Precision Transmission should not be allowed to keep their BAR license, but somehow they still have it. John, the owner, still owes me over $1000 for shoddy repairs to my vehicle. When I reported him to the Bureau of Automotive Repair, they assisted me in dealing with the complaint, directed him to refund my money, but don't offer any assistance in collecting the money. So I sued him in small claims court and won my case. He still has not paid me, yet he still has his license. Check out their rating with the Better Business Bureau at bbb dotcom It's rated an "F". And for good reason.…
I was able to get better service at a reasonable price!. I was really disappointed with dealer that sold to me my car. After the warranty expired, they started to tack on very high prices for auto services. I came to Precision and I was able to get better service at a reasonable price!…
Best BMW Service Shop in Town. I've been going to the M Shop a little over a year now. I had to find a reasonable shop when my BMW warranty ran out. I searched right here on City Search. When I first went in, Joe, Jon and the whole team were amazing and they continue to be amazing - they are a god send for me as my 5 series is my baby and they always take such good care of me and the car.…
Great service.
The SMG light recently came on on my M3. I researched the issue and found out that replacing the transmission could cost as much as $7,000 or $8,000. The next morning, the car wouldn't go into
gear, so I got worried and took it straight to the M Shop, where I had an oil change once before.
They were busy but agreed to fit me in and diagnose and research the problem. Turned out it was just a faulty relay. They had the part in stock and installed it for free. Total bill was $58 ($49 for the diagnostic testing, $9 for the relay). No problems since. I couldn't be happier, and will definitely go back.…
They know BMW's but lack a true customer service approach.
Took my car (2002 BMW 540I) in for a major service and a few problems. Car has 90 K miles on it so it needed some work. 3 days later and $ 3 k, I received the car back. The very next day,
service engine light comes on again. Turns out there was miscommunication on their end and the secondary air pump needed replacement as well.
They were very apologetic on the mistake (technician told service adviser but info was never conveyed to me). I was disappointed they did not offer to bring the additional $ 600 price down or try and get me another appointment quickly. Bottom line is I need to wait 3 weeks to get back in and they don't seem have a desire to make any gesture to make up for the problem.
Not sure I will go back.…
