07/26/09

JDV Excellence

by bugredtruck

This beautiful new hotel in downtown Sacramento has been put together with all of the care and unique qualities that I expect from a Joie de Vieve hotel. We stay in JDV hotels anytime we happen to stay in San Francisco and we were pleased to see this new property in Sacramento. The rooms are a touch masculine, but adequately sized and well appointed. The restaraunt is excellent and the hotel ambiance is the perfect combination of early 20th century with 21st century amenities.

Treat yourself!

• Pros: Beautifully restored architecture, Top notch amenities.
• Cons: Valet or street parking. Early restraunt closure

01/02/09

I wasn't treated like a citizen

by Chyann

I booked a suite at new The Citizen Hotel for New Year's Eve. My husband and I were recently married and didn?t get to take a honeymoon, so this was our exciting getaway. When we got to our room it was clear that the room we reserved was not the room they gave us. We were treated extremely rudely by all staff members and it was obvious that they gave our room to someone else and made no effort to fix the situation. I told them I was disappointed and considering checking out. At that point the manager said that I should check out and refused to speak with me face-to-face. We then left the hotel feeling like we were not citizens at all and that they didn't care about us as guests. I have never been treated that way in my life.