Owner's Customer Service skills lack professionalism. Whitney has been doing my hair for about 6 months, while she is a talented young stylist, I am afraid she has real bad days and almost dislikes her customers on those days. She not only did NOT return my greeting and inquiry as to her well being, she snapped at me for the choices I was making in regard to my OWN hair, and then to top it off, she informed me that I was coming in too soon, as it had only been four weeks! Surely, she could have gotten her points across while not spoiling my salon experience. Being a business woman myself, no matter how talented you may be, WITHOUT customer service your success will be short lived. After truly not enjoying my morning off at the salon, I will not be returning, nor will I refer my many friends to her salon (which are all professional local women), the owners are real sour puss' in my opinion! not worth the experience at all as there are many fine stylists out there with personality to boot!
Do Not Go Here. When i called I explained exactly what I wanted and ask for someone that could do that. I got there and told the Lady again what i wanted,showed her a picture and told her do not allow it to be flat on my head. She did not cut it like the picture,did not listen to me and used a flat iron so that it laid flat on my head. I start a new job Monday and my hair is horrible. I told her I hated it and she told me to go home and restyle it. REALLY thought that is what I paid you for. I will never go here again and will tell all my friends and family to stay away!
True Salon and Spa is the best!. True Salon and Spa is the best salon I have ever been to! Everyone that works there is very friendly and welcoming! Whitney did my hair extensions and they are the most natural looking extensions I have ever seen! The extensions look fabulous and i love them!
Hello Massage Clients. This Is Tesa, Formely from True Salon and Spa, I am no longer working there, But would be happy to continue business with current or new clients, please feel free to call or text me 916-217-5484 Jean Lillys Massage.
Stacey's new salon :).
Hello clients! This is Stacey Norris (formerly of True Salon) I apologize for any confusion, but I am no longer with True and have relocated salons in Elk Grove. Please feel free to contact me anytime at (209) 298-7000.
I look forward to hearing from you!!!
Jerrys new address.
To all my wonderful clients, I am no longer with True Salon and Spa. I have a new salon and wil be happy to reschedule you at your earliest convenience. My phone is 916-662-1310.
Also at the new location is a fantastic esthetics person and trust me when I say she will make you feel fantastic.
Look forward to hearing from you
Best Hair cut !. At the beginning of this year I wanted to have my hair cut but my normal person was not able to fit me into her schedule. So after looking online I found True Salon and Spa at first I was not sure how it would go because I had never been to that nice of a place but I was welcomed by a very nice person and then was helped by Kayla. I wear bangs and I have never let anyone cut them but after talking to Kayla and seeing that she had bangs I had no problem let her cut and style them . I now have found a place that can always help me and I very happy with the way my hair looks. I can?t wait until the next time.
I recently went to True Salon to get my hair done, and it was by far the best salon experience I have ever had.
First, I walked in and was greeted by a brunette i believe it was the receptionist who was very sweet and offered me something to drink (Free Champagne!)
Then I went to Stacey and got a haircut and Keratin treatment, she was by far the most sweetest and most helpful stylist I have been to in years. My hair looked and felt amazing I had no idea my hair could ever look that good!
I have found my new salon and reccommend it to just about everyone I talk to. The staff is great and helpful, I cant imagine going anywhere else now! And cant wait to try some of there other services ;)
Hello my lovely clients, if you would like to make an appointment with me PLEASE call my cell phone 209.327.8363. Thank You so much i look forward to making you BEAUTIFUL!! :)
Great Hair Cut. I love going to the True Salon in Elk Grove. Sharon has been doing my hair for several years now. Its relaxing to go there especially since I don't have to worry about my hair getting ruined. I am growing my hair out after several years of a very short style and the transition is going smoothly. Sharon is so careful to listen to what I want and also able to suggest ways to make the change go smoothly. So many people want to know who is doing my hair and its nice to be able to say its Sharon.
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