Massage Envy

Doesn't Recommend

kwr1960

Joined 2 years ago

stay clear!!!. I was a "member" for over a year and a half. My two therapist were excellent and I was very satisfied with their competency. That said, I must warn anyone considering joining Massage Envy. The contract, misinformation, pressure and lack of flexibility should make anyone requiring a Massage Therapist look at other options. The business model is that of a 1990's health club and has none of the integrity. Members are truly just seen as cattle by the management and I assume the owner...Herd them in, sign 'em up and take their money... The staff is made up of mostly vacuous teeny boppers that have been taught a route sales presentation and constantly are trying to "up sell" you to some new overpriced add-on. Please take your hard earned money elsewhere. Business' like this should not be supported in this economy or any other for that matter.

Recommends

allycat0704

Joined 7 years ago

ok if your regular therapist isn't available.. People are nice, but I felt most of the therapists were there just as a standby on their way to bigger and better things.

I don't mind the therapists talking, but did not want to hear that massage therapy was not their passion and working at Massage Envy was definitely not their passion. That's a drag when their working on you and you know their heart and their hands are not really into it. They work on so many people in one day, you need to be the first appt of the day, or you can feel how tired they are. Most of them are right out of school and it shows. There a few that are experienced and do really well but they are booked fast and are hard to get. Good to use in a pinch, but I would rather go to Massage Works!