DISGUSTING PLACE. BAD BAD BAD - POOR SERVICE! HAIR IN FOOD RUDE PEOPLE RATS IN THE PLACE THEY WERE SCRATCHING THEIR BEHINDS AND THEN SERVING THE FOOD PLEASE DONT VISIT. HORRRRRRIBLE DINING EXPERIENCE. WORST EVER!
BEWARE. I had to stick my foot up the servers ass to get our order placed. Even when we got the food, our server had an attitude and just slapped our plate down and had nerve to get huffy puffy because WE weren't moving the cups on the table fast enough so he could put the not hot plate on the table. At the end of this horrific experience, we were "sprinkled" with rose water...Yeah it was no damn sprinkle! He nearly drowned my friends hair in the stuff and continued to douse my girlfriend as if he was performing an exorcism. I most definately will not be revisiting this place and I wouldn't recommend it unless you are looking to be insulted in some kind of way.
Great Moroccan Food!. This food was excellent and very exotic. Do not expect to see silver ware as the food is expected to be eaten with the hands. From the cushions on the floor to the copper table tops, we thoroughly enjoyed our meal and the service was timely and friendly.
Fun, different night out to dinner.
This is a very fun, unique place to go have dinner. I have read a few of the reviews and was shocked anyone would not love it. If you are looking for a fast meal, then go to Taco Bell... This is a nice long meal, with entertainment to boot! A dancer comes out in the evening and entertains the tables. The second time we went to the resturant, my Daughter had her Jasmine outfit on!
Food is very good and there is lots of it!
OK food, horrible service.
What happened to this place? Every time I came here it was great. Sometimes the service was a bit slow, but otherwise it was a great time.
Not this last time. Not at all.
First we were seated and then ignored for about 15 to 20 minutes. At some point someone took our drink order, and it showed up 10 minutes later. The pacing of the food is very messed up now. Instead of a steady progression of courses, you will get your meal in two blobs with a lot of time in the middle. And god forbid you want another drink... by the time you flag down a waiter (which is impossible because they haul out food and ignore you, then race back to the kitchen) and wait for your drink the meal will be almost over.
This should be especially distressing to the owner since alcohol is a great profit center.
Also god forbid anything is wrong with your meal, as the waitstaff and manager will just sneer at you and ask you what your problem is. Don't even try to have them correct the problem because as far as they are concerned it is your fault. We did not get some of the items from our "souika" menu variety and the manager gave some supreme BS about how the "souika" menu is just a suggestion (no really, he said this) and that technically everything on there is a "freebie" and "subject to change" (change, not deletion at the same price, Mr. Fraudster Sir).
Now, I'm not saying you can't have a good meal here. It's very possible you will. But if anything at all goes wrong, be aware that it will be your fault and you will still be paying full price unless you call the sheriff to mediate (which we almost did, we were so angry).
Are you willing to play the Marrakech Lottery?
Worst service I've ever experienced. It was humiliating. There were 6 people in my group and not everybody was hungry, 4 of us were going to eat and all of us were going to have drinks, when We explained our server what We wanted He got obviously upset, started raising his voice and told us that We all had to order food or had to leave, We suggested They should explain that policy at the entrance and not after We sat and everybody can hear the server yelling at us like We were criminals. Think twice before visitting this place, it can turn out very,very ugly!!!
For the first timer, a must go. For someone familiar with Moroccan, welcome home.. Unlike many typicaly restaurants, you will be shocked at the culture that is about to greet you. The pricing is basic because you have only 2 options. You pick your main dish and you are done. Form there, expect great unique food, expect to be filled, expect fond memories. The experience allows you to eat with your fingers. My favorite part is the Bstilla, Pastilla, B'stila. I have seen it written many ways but who cares, it is fabulous. It is hearty, tasty, crispy, meaty and sweet. The ambience is beautiful. Really shocking considing the area it is located. You leave the streets of Sacramento to enter the walls of North Africa. The belly dancing is fun. The seating is cozy. I can't think of a single down fall. Extremely romantic. Quite family friendly. I've tried to be vague as what to expect, just so it is not ruined for you. Go now and have fun!
Complete dining experience. You will not want to stop eating, the food is so good!!!! The staff is wonderful. The ambience is great whether you are there to watch the belly dancers or have a quiet corner retreat.
A trip with out leaving the USA.
I did not know what to expect, I was just out for a good dinner at a new spot. Wow....
What a unique and delightful experience. I traveled the miles to a different land as I entered the restaurant. I took in all around me with awe, as if I were there in Moroco. The service was perfectly done, with grace and honor to traditions. Eating was an experience in itself, the flavors were superb. What a surpise it was to have the entertainment, I was totally mezmerized. I completely enjoyed myself and will return with others for sure. As I left I half expected to be walking out on to the streets of Moroco.
A really unique experience.
I have experienced Marrakech six times, under very different circumstances, with family, friends and even dates. Each visit was unique and exceptional.
Don't dine here before an event - this is an event. Pace yourself through the courses as the portions are generous (hot spicy chicken is not for the timid). By the end of the meal, the wait staff were like friends. The Moroccan red wine was absolutely worth the restaurant price, a rare surprise. Marrakech is a Sacramento secret that shouldn't be.
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