4429 Missouri Flat Rd, Placerville, CA | Directions 95667-681238.702965 -120.824350
Our experience with Gilmore Heating and Air Conditioning was excellent, even better than what we were expecting. From start to finish, they were great. The salesperson didn't bore us with details that weren't relevant to us. He was open to hearing our questions and concerns. When we decided which unit we were going to get, we discussed the noise level. We needed one that was quiet as I am sensitive to noise and that was a big concern to me. We ended up up-grading and paying more for a better motor. Before they came to install the unit, I asked specifically that there be no radio or smoking at or around our house. One of the installers asked if he could play music, and I told him no. He told me it was classical music, and I still said no. I thought that would be met with major attitude. But it wasn't. He was very polite, they all were very nice and as pleasant as can be. And when they took a break to smoke, they did it away from the house as well. They were very professional, thorough and before they even got here, they called first, just as they were leaving to give us an accurate time of arrival. They would arrive on time, which was very important to us also. We have recommended them to several friends of ours. We plan on using them for maintenance in the future
We were in the middle of a heatwave. Gilmore responded within 24 hrs which is unheard of in the Sacramento heat. I was very impressed with Brandon. (Diagnosed within minutes, repaired within 1/2 hr, very neat, clean, frendly, professional).
Ryan did an AC tune-up. He was precise in his explanation of the work performed. Moreover, he charged precisely the amount quoted for this service. He wore a booty over his footwear inside the house and was very friendly. I would recommend him highly.
Another company, after several attempts, could not figure out what was wrong with our heating system. We called Gilmore Heating and Air Conditioning and they figured it out on the first visit. They repaired our system and it's working great now. Gilmore has a good reputation and they are good at working things out.
We are new homeowners, and found that our unit was fairly new, but hadn't been serviced since it was installed (3 years ago). Cory did our heating unit in the fall, and was back today to service the air. Everyone is SO friendly, the service is GREAT, always on time, and answer all my questions in PLAIN ENGLISH! I would recommend Gilmore to anyone! We're batting a thousand!
I have been a customer for over 8 years and so appreciate how polite and professional all the technicians are. They are always able to answer my questions, they really know their trade. A special thank you to Allen and Cody, you two are awsome!
I've been using Gilmore Heating and Air Conditioning for five years because my heater was under their warranty. The servicemen always arrive on time and once they're here, they do a good job fixing it for me. They are also always nice and polite. I see no reason to use somebody else, Gilmore provides excellent service for me.
I have nothing bad to say about Gilmore Heating and Air Conditioning. They came and installed our new system and it works really well. They were fast and professional.
Gilmore Heating and Air Conditioning was wonderful. From the very first person that I talked to on the phone when I called to place the order, I was extremely pleased with everyone that I talked to. The salesman that came out to the house was extremely professional. The installers were outstanding as well: very polite, very professional and they even swept out the garage when they left. If the need arises, I sure would use them again, and I'd be happy to recommend them to anybody.
Thanks for calling me to let me know the tech was locked out of my own house during repairs!
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