Luxor Hotel & Casino
Las Vegas, NV 89119
Phone: (702) 262-4000
- Cross Street:
- Mandalay Bay Road
- Hours:
- 24 hours
Message from Luxor Hotel & Casino
A modern twist on the ancient Egyptian pyramids
- Casino gaming
- Upscale dining
- Spa, museum and shows
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Editorial Review for Luxor Hotel & Casino – by Chris Saunders
In Short
This Luxor's unique 30-story, black-glass pyramid design has made it one of the most recognizable landmarks in the world. It combines value with upscale surroundings, attracting plenty of families and couples. A life-size replica of the Great Temple of Ramses II is prominently featured inside the awe-inspiring atrium, which at 29 million cubic feet is one of the largest in the world. The hotel's 4,408 well-appointed rooms are luxurious with Egyptian decor.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
Insider Tips
The ExtrasVisit King Tut's Tomb and Museum, the only full-scale authentic reproduction of the king's tomb outside Egypt.
Know Before You GoModern amenities include five swimming pools, four Jacuzzis, and spectacular views of the Strip and surrounding mountains.
User Reviews for Luxor Hotel & Casino
07/25/2008 Posted by AndyJT
Please, please, please be careful when leaving your vehicle with Luxor Valet. I dropped my vehicle off with the Valet guy. He asked me if I'm going to be out quick and if I want him to park my vehicle nearby. I said yes, thinking what a great idea and that was very nice of him. When I got my vehicle back a half hour later, there was a lot of damage to the passenger side quarter panel. I ask the Valet guy what happen to my car and he said he doesn't know but he will have the security guard do a report and they would be able to figure out what happen with video cameras. The security guard took some pictures of the car and had me fill out a report. He said that they would have to investigate this claim and pull all the videos. He then gave me a phone number to call their Risk Management 36 hours later. Now come to the good part, when I talk to Risk Management adjuster from Luxor, she asks me to go and get an estimate and fax it to her. After looking at the estimate which cost $1900, she told me that she has denied the claim saying that my car was park in an open area and both Valet people denied any accident when they drove the car. I ask her do you think those valet guys would tell you that they got in an accident. She didn't reply. I then ask her what about cameras; she said there no camera where my car was park. I also ask her what about the procedure that Valet personnel need to mark down if the car is damage when customer drops off their car. She said that would be a place that they would miss. I then I ask her if she has look at the pictures and see how big the damage was? How could they have missed that type of damage? She would not reply. I ask if I could speak to someone higher than her since we are getting nowhere. She said she is the supervisor in charge and her decision is final. This is the worse Valet experience I ever had. Luxor has shady workers with bad customer service. Avoid them at all cost.
Pros: They just remodel the place
Cons: Poor customer service
06/23/2008 Posted by Coly75
Five of us went to Vegas for a friend's bday. From day 1 things went wrong- they didn't have our rooms ready (eventhough it was past check in time) and then they sent us to smoking rooms, the front desk staff was beyond rude and never apologized or even acknowedged their screw up, they lost our luggage when our room was finally ready, the food was barely ok, and the wait staff at the bars were extremely slow. Spend a few extra dollars and stay some place where you aren't treated like trash from the moment you walk in the door. We had a blast when we weren't at our hotel...and so we spent our money elsewhere. And from the looks of others staying we weren't alone. This final story says it all--When we checked out we saw a bride trying to talk to the front desk about how they also screwed up her room and had treated her wedding guests poorly....she was on the verge of tears. DON'T STAY THERE!
Pros: cabanas
Cons: atmosphere, food, decor, staff, overall service
Schedule
| 08/27/2008 | Midnight Fantasy | |
| 08/27/2008 | Pleasuredome | |
| 08/28/2008 | Midnight Fantasy | |
| 08/29/2008 | Midnight Fantasy | |
| 08/30/2008 | Midnight Fantasy | |
| 08/31/2008 | Midnight Fantasy | |
| 08/31/2008 | Carrot Top | |
| 8:00 pm | ||
| 09/01/2008 | Midnight Fantasy | |
| 09/01/2008 | Carrot Top | |
| 8:00 pm | ||
| 09/02/2008 | Midnight Fantasy | |
| 09/03/2008 | Midnight Fantasy | |
| 09/03/2008 | Pleasuredome | |
| 09/04/2008 | Midnight Fantasy | |
| 09/05/2008 | Midnight Fantasy | |
| 09/07/2008 | Carrot Top | |
| 8:00 pm | ||
| 09/08/2008 | Carrot Top | |
| 8:00 pm | ||
| 09/10/2008 | Pleasuredome | |
| 09/14/2008 | Carrot Top | |
| 8:00 pm | ||
| 09/15/2008 | Carrot Top | |
| 8:00 pm | ||
| 09/17/2008 | Pleasuredome | |
| 09/21/2008 | Carrot Top | |
| 8:00 pm | ||
| 09/22/2008 | Carrot Top | |
| 8:00 pm | ||
| 09/24/2008 | Pleasuredome | |
| 09/28/2008 | Carrot Top | |
| 8:00 pm | ||
| 09/29/2008 | Carrot Top | |
| 8:00 pm | ||
| 10/01/2008 | Pleasuredome | |
| 10/08/2008 | Pleasuredome | |
| 10/15/2008 | Pleasuredome | |
| 10/22/2008 | Pleasuredome | |
| 10/29/2008 | Pleasuredome | |
| 11/10/2008 | CRISS ANGEL |
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| 10:00 am |
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