Paesano's Pizzeria
Sacramento, CA 95814-4105
Phone: (916) 447-8646
09/29/2007 Posted by retrofit
If I were to rate Paesanos on the food alone the review would be much better. However, the service here is pathetic. Upon moving here 2 1/2 years ago my fiance and I quickly fell in love with a couple Paesanos dishes; since then we have dined here 2 to 4 times a month. You would think after that time some of the service staff would remember who we are and at least say hello. It could not be a matter of tipping because we tip generously when the services is good. And when the service is bad, our rule of thumb is usaully no less than 14 percent. From the time that we began visiting Paesanos, only two servers out of the many we had are worth having again. Their names are Wendy and Donna. Of course we request them everytime we go. If you visit Paesanos ask for one of them, and tip them well, because excellent service needs to be encouraged and rewarded. When we are able to get one of the two, our service is great. When we dont, it never fails the service is lousey. I guess that service reflects leadership because the manager is perhaps one of the most unfriendly people we have met in the food service industry. That speaks volumes, because our family owns and manages several resturants, so we know what we are talking about when we talk about how service should be. The service here is only getting worse, as there has been many changes to the staff--Unfortunatley, our accumilated dining experiences have been so bad we are considering abandoning or favorite dining spot.
Pros: The Food!
Cons: The service. Volume level of the music...it is not a nightclub.
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