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Spirit of Sacramento Riverboat Cruises

110 L St
Sacramento, CA 95814-3233
Phone: (916) 552-2933
3.5 Star Rating: Average
9 Reviews |  Write a Review
Poor customer service
2 Star Rating: Below Average

06/11/2008 Posted by Gloria100

Not a friendly contact when calling for information. I've been on the Spirit of Sacramento v101.0 c3 hour cruise twice and loved it but when calling today I wasn't greeted very nicely or wasn't allowed to speak and get across what I needed answered. Penelope is not the friendliest customer service rep to deal with. Not a very warm welcoming voice or even a person. I'm disappointed. Please have someone other than Penelope answer the phones she will detour your business. The next time I call and she answers I will hang up.

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Editor's Review

Go back in time on a historic riverboat cruise on the Sacramento River.  See the full editorial review.

Insider Tips

Know Before You Go

All boats depart 30 minutes before cruise time, so be sure to allow plenty of time for parking.

More Insider Tips

Attraction Information

Parking

  • Garage

Hours

  • Cruise hours vary

Payment Types

  • MasterCard
  • American Express
  • Visa

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