Harlow's
Sacramento, CA 95816
Phone: (916) 441-4693
02/16/2008 Posted by Cruzer1
I've dealt with it before but now I had to finally write about it. If Harlow's want to continue to be one of the upscale joints in Sacramento they need to start getting a clue on what they advertise and how to take care of their patrons. Harlow's is notorious for falsly advertising the start time of shows. On going to the latest show on Friday February 15, a local band Sol Peligro was advertised with a start time of 9:00 pm. They were the opening act to be followed by Grupo Fantasma with a scheduled start time of 10:00. OK not a problem, get their at 8:30 to get a good seat and buy a couple of watered down Long Islands for 15 bucks plus $3 tip not to mention the $30 cover. $48 dollars out of pocket starts the evening. 9 o'clock rolls around, no Sol Peligro, 9:15 nothing, 9:30, nothing 10 pm NOTHING, finally about 10:15 they take the stage and do a 45 minute set. Now it's eleven and Sol Peligro has to break down their equipment to let the healiners Grupo Fantasma set up. I admit they set up in a fairly quick half hour and finally take the stage at 11:30. A whole hour and a half after the advertised start time. Now If you are one of the sheep that go to Harlow's just to be seen then you probably will put up with however they run the establishment. BUT if you are there to catch a show then you expect to get what you pay for and start times matter! Then our group witness one of the wait-staff almost physically pull people off of chairs that were brought in from the patio area because "THOSE ARE PATIO CHAIRS NOT CLUB CHAIRS". There is just not enough table space since they try to pack the place to standing room only. These patrons were thoroughly embarresed and did not have to be treated that way. NOT good business sense! Harlow's has definately lost some patrons that will definately take their business elsewhere. Remember the patrons that you are mistreating are the ones that are keeping you in business, until they get a clue!
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